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No internet after firmqare update
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Updated my router to firmware version v1.3.1.44_10.1.23. None of my devices are able to connect to the internet. When the ssid broadcasts, my devices says authentication error. I've rebootrd my router and the ssid is not even broadcasted. Any tips?
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Hi Leep6,
What is the error when you try to connect to the network? Please try to forget and reconnect to the network.
Regards,
Blanca
Community Team
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Re: No internet after firmqare update
Hi Leep6,
Welcome to NETGEAR Community!
Was it working before prior the firmware update? Did you reset the router after updating the firmware? If not, I recommend to reset the router to factory default after loading a firmware and start from scratch to obtain an accurate reading.
Regards,
Blanca
Community Team
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Re: No internet after firmqare update
Hi Bianca,
Yes, everything was working fine before the firmware update. I did a reset after updating the firmware. I have managed to get internet on my laptops. However, none of my wired/wireless smart devices are able to connect to the router.
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Hi Leep6,
What is the error when you try to connect to the network? Please try to forget and reconnect to the network.
Regards,
Blanca
Community Team
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Re: No internet after firmqare update
Hi Leep6,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
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