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No internet connection r7000

Sonottechy
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No internet connection r7000

I've called the Internet provider numerous times and unfortunately they haven't been able to help. I've disconnected by modem for 2, then disconnected my router and waited 2 minutes then plugged in modem and waited another 2 minutes and plugged in router and I get Internet connection for approximately 1 minute and then it goes away. What do I do?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 3

Re: No internet connection r7000

Someone is bound to ask you which modem you are using, so I'll get in there first.

 

It may make a difference.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 3
netwrks
Master

Re: No internet connection r7000

I'll assume that you have tested connectivity directly connected to the modem. If not, plug a laptop into the modem with an Ethernet cable and test. if all ok, swap the Ethernet cable between router and modem (minimum CAT5e) and re-test.  This *could* be your problem..

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