No internet connection r7000


No internet connection r7000

I've called the Internet provider numerous times and unfortunately they haven't been able to help. I've disconnected by modem for 2, then disconnected my router and waited 2 minutes then plugged in modem and waited another 2 minutes and plugged in router and I get Internet connection for approximately 1 minute and then it goes away. What do I do?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 3

Re: No internet connection r7000

Someone is bound to ask you which modem you are using, so I'll get in there first.


It may make a difference.



Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 3

Re: No internet connection r7000

I'll assume that you have tested connectivity directly connected to the modem. If not, plug a laptop into the modem with an Ethernet cable and test. if all ok, swap the Ethernet cable between router and modem (minimum CAT5e) and re-test.  This *could* be your problem..

Message 3 of 3
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