Discussion stats
  • 1 reply
  • 158 views
  • 0 kudos
  • 2 in conversation
Announcements

Top Contributors
Reply
Highlighted
Aspirant

No longer supported by Genie App and Nighthawk App finds no devices.

Genie app no longer supported so I dowloaded the Nighthawk app as instructed but cannot get it to work or find any devices. Genie app was working fine but now I have nothing. Any one have any secrets? Thx!
Model: R7000|AC1900 Smart WIFI Router
Message 1 of 2
Highlighted

Re: No longer supported by Genie App and Nighthawk App finds no devices.

 


@Augishere wrote:
....cannot get it to work or find any devices.


Is this a local connection? Or "Remote"?

 

I'm afraid "cannot get it to work" is a bit short of any information that could tell anyone what is happening.

 

What are you doing and where does it go wrong?

 

Is this Android or iThing?

 

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 2