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Not being able to access the Genie through Chrome

KBGunner1
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Not being able to access the Genie through Chrome

I installed and then factory reset twice the R8000 X6.  With every occurrence, I was never able to get beyond the username and password entry.  I give it the default username: admin, and the default password: password, but then it takes me directly into password reset asking me questions for which I have never set up the answers.  Anybody have a clue how to get through this?  It's maddening.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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DarrenM
Sr. NETGEAR Moderator

Re: Not being able to access the Genie through Chrome

Have you tried to factory reset the router by holding the reset button for 10+ seconds?

 

DarrenM

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