Orbi WiFi 7 RBE973
Reply

Not connecting

Tweety1020
Aspirant

Not connecting

I just bought this router on Saturday when I moved it this morning won’t connect. I somehow tonight got it connect with when I clicked a button but then husband moved it and won’t connect. What is up with the router not working when moved? Please help me fix this? Thank you
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 5

Accepted Solutions
Tweety1020
Aspirant

Re: Not connecting

and I thought this is a place to help you are rude

View solution in original post

Message 4 of 5

All Replies
antinode
Guru

Re: Not connecting

> I just bought this router [...]

 

   What is your "this router"?  Has it a model number?

 

> Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0

 

   That's not a router.

 

> [...] won't connect. [...]

 

   Not a useful problem description.  It does not say what you did.  It
does not say what happened when you did it.  As usual, showing actual
actions (commands) with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.

 

> [...] I somehow tonight got it connect with when I clicked a button
> [...]


   _Which_ "a button"?

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual.  Read.  Look for the
LED descriptions and "Troubleshoot".  Pay special attention to "WiFi
On/Off button with LED".  (Did you press it?)

Message 2 of 5
Tweety1020
Aspirant

Re: Not connecting

I didn’t do anything I moved router only two buttons are lite up power and one next to it. I tried rebooting. I unplugged modem and router and replugged in nothing is working
Message 3 of 5
Tweety1020
Aspirant

Re: Not connecting

and I thought this is a place to help you are rude
Message 4 of 5
antinode
Guru

Re: Not connecting

   I'm glad to see that you found the "Solution" to your problem(s).

 

> and I thought this is a place to help you are rude

 

   Thanks for your thoughtful (and punctuation-free) evaluation.  And
how would you describe someone who apparently can't be bothered to read
the User Manual for a device before asking for help with it from
volunteers, and then can't even identify the device in question, let
alone provide any useful information in a problem description?  (Hint:
Rude?  Inconsiderate?  Arrogant?  Stupid?)  How much help do you expect,
given a problem description like, "my unspecified router doesn't work"?

 

> [...] nothing is working

 

   See "Not a useful problem description [...]", above.  Are you trying
to use some (unspecified) computer/device with a wired/Ethernet
connection or a wireless connection?  Should anyone else already know
that?

 

> [...] Get the User Manual. Read. [...]

 

   Did you?  I assume not, or else "one next to it" would have read
"Internet".

 

> [...] Pay special attention to "WiFi On/Off button with LED". (Did
> you press it?)

 

   Well?  If the router LED indicators indicate Power and a good
Internet connection, and your (I'll guess) wireless devices (I'll guess
again) don't show your (unspecified) router's SSID ("wireless network
name") in their available-network lists, then perhaps the dark "WiFi
On/Off button with LED" might suggest a possible solution to your
problem.  (Or, at least, your problem with your router.)

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1341 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7