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Forum Discussion
as147
Aug 01, 2016Tutor
OpenDNS causing internet outages
Here is my issue. I have had my R7000 for about a year. Over the last few weeks the internet connection has been VERY patchy. One moment fine, the next NOT. Sometimes one session (such as streaming video in a browser is working) whilst the next browser session can't connect. The Web interface to the router sometimes reports the internet is down even whilst I am streaming data!
I found the cause and it's OpenDNS. I would really appreciate some help as I want to keep the level of protection for my kids that OpenDNS goves but at the moment it is causing terrible connectivity issues.
Symptoms
If I switch off parental controls via the netgenie app on my PC and enter the ISP primary and secondary DNS settings everything works fine. The minute I switch on parental controls the DNS settings on the router goes back to the OpenDNS settings 208.67.222.222 & 208.67.220.220 and the poor problems return.
This thread (which is now closed) https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-router-drops-internet-connection-frequently-after-enabled/m-p/1034489#M25051 is the closest to my problem. It appears they did not communicate for a while so it is shutdown but I think they are having my issue.
3 Replies
- storm1985Prodigy
contact OpenDNS support
- as147Tutor
Thanks for the advice
- IguanaC64Initiate
Did OpenDNS ever respond? I was about to go follow the advice on this thread as well. I've been having weird outages where I can ping IP's, but have no name resolution.
I changed my DNS' to Google and everything works, so it looks like it's OpenDNS.