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Orbi RBS50 wired backhaul setup issue

JeffLB
Aspirant

Orbi RBS50 wired backhaul setup issue

Hi, I have an RBR50 and RBS50, both running the latest firmware. (2.7.3.22) System has been working well for quite a while using wireless backhaul, but I just put in a wired connection elsewhere in the house and would like to move the satellite further away from the router (out of range for wireless backhaul) and used wired backhaul.

 

The wired connection itself seems good - I can plug my xbox in, and it gets full signal.

 

When I plug the RBS50 in, I can't get it to work consistently. The app doesn't see the satellite. I can't get the two devices to sync. At times, when it's booting or during setup in the app, the wifi signal will come on and it'll be great...but it doesn't last. Devices that connect via wifi to the RBS will keep losing connection.

 

I can go from one of the ports on the back of the RBS into the xbox, and the wired connection still works fine.

Am I missing a step on how to transfer over to wired backhaul??

 

The Netgear docs show wiring for it, but don't talk at all about setup in the Orbi app or admin portal. https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy...

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: Orbi RBS50 wired backhaul setup issue

Netgear has set up a community forum specifically for the Orbi AC (WiFi 5) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi

Thank you.

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111

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FURRYe38
Guru

Re: Orbi RBS50 wired backhaul setup issue

Netgear has set up a community forum specifically for the Orbi AC (WiFi 5) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi

Thank you.

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111

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JeffLB
Aspirant

Re: Orbi RBS50 wired backhaul setup issue

Ah thank you - I had no idea I was in a Nighthawk forum. I'll repost over there. 

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