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Password issues

erosswurm
Aspirant

Password issues

I’m having password issues with my R7000. When I try to connect it will say that the password doesn’t match. I have to unplug the router and let it boot up again and the password works but will go back to saying that the password doesn’t match after a day or so. Any suggestions?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 6
Blanca_O
NETGEAR Moderator

Re: Password issues

Hi erosswurm, 

 

Welcome to NETGEAR Community! 

 

Does this affect all WiFi devices or selected devices? 

 

Please try to forget the network on your WiFi devices and reconnect. 

 

Regards, 
Blanca 
Community Team
 

Message 2 of 6
erosswurm
Aspirant

Re: Password issues

It affects all devices. I’ve tried to go the route of forgetting the network and re entering the password but it will not take it until the routers power is cycled.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 3 of 6
Blanca_O
NETGEAR Moderator

Re: Password issues

Hi erosswurm, 

 

Is there a special character included on your password? If so, for isolation, please remove it and try to connect. Does issue happen on both bands?

 

Regards, 
Blanca 
Community Team

Message 4 of 6
erosswurm
Aspirant

Re: Password issues

There is not a special character in the password. I had the Smart Connect turned on but I’m going to try it with that feature turned off. I’m at a loss, everything that I’ve tried has not resolved the issue.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 5 of 6
Blanca_O
NETGEAR Moderator

Re: Password issues

Hi erosswurm, 

 

Please let me know of the result when Smart Connect is off. 

 

Regards, 
Blanca 
Community Team

Message 6 of 6
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