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Port Forward External IP to internal IP
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Port Forward External IP to internal IP
We are able to access our Reliable Control software through our router from in-house on our PC; however, Zien cannot access from their office. They tell me we are trying to “port forward from our external IP to an internal IP.”
These are the ports we have:
Static IP Address: 98.103.199.186 (we only have one block – should that be increased to five?)
Gateway: 98.103.199.185
Subnet: 255.255.255.252 (reliable controls connection)
Please help. What do I need to do to complete this connection? Thank you for your time.
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Re: Port Forward External IP to internal IP
> [...] our Reliable Control software [...]
Where would I find more information on that device/software?
> [...] Zien cannot access from their office. [...]
Who? Is that "Zien" related to http://zienmechanical.com/ or
https://www.ziencontrols.com/ , or some other variant?
Were you expecting the non-psychics in your audience to know anything
about that stuff and those folks without any help from you?
> [...] They tell me we are trying to "port forward from our external IP
> to an internal IP."
That's what port forwarding does. What would they _like_ you to do?
> [...] (we only have one block - should that be increased to five?)
Eh? Are you saying that you have a block of eight IP addresses (of
which you can use five)? ("98.103.199.184" - "98.103.199.191", where
you can use ".186" - ".190"?)
> Static IP Address: 98.103.199.186 [...]
That's the router's WAN/Internet address? To what is the
WAN/Internet Ethernet port on the router connected?
Is "192.168.1.225" your (unspecified) "Reliable Control" gizmo?
Is someone expecting that gizmo to occupy one of the five available
addresses in your -- I'm speculating -- block of eight addresses? I
know nothing, but, if so, then you might want to connect the gizmo to
whatever you connected the WAN/Internet Ethernet port on the router to,
and configure it with its own static IP address, like, say,
"98.103.199.187". But what do I know?