PowerLINE Wifi 1000 password reset issues

[Growl]

I can't log back into my router after doing a factory reset. It will not recognise the password.

I'm currently on Mac and can't try the windows software. I can't get help because my support expired 3 months after purchasing the product.

Any help appreciated.

[Growl]

Fixed.

I installed a network scanner on my iPad (Fing) to get the IP address of the WiFi access point. Then logged into that using the default username/password.

This was after leaving the device unplugged for a couple of days.

Hope this helps someone who is having same issues as I was.

If I didn't fix this myself I would be stuck with a paper weight. And the fact that there is no warranty coverage after 3 months is appalling. In future I will not be purchasing any more Netgear products.

[michaelkenward]

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@Growl wrote:

And the fact that there is no warranty coverage after 3 months is appalling.

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It would be appalling if it were true. It isn't.

The three months (90 days) applies to the free support. Warranties are at least a year, depending on where you are.

[Growl]

I purchased my device on March 7th this year, and after registering, it came up with the following:

Product Warranty Information

Product: PL1010v2

Country of Purchase: Japan

Purchased on: 2021-03-01

Standard Product Warranty:

Hardware Warranty: Expired

Phone Support: Expired

Email Support: Expired

Chat Support: Expired

Power Supply Warranty: Expired

Accessories Warranty: Expired

I bought it from Amazon.com and shipped it to Japan but that shouldn't limit my warranty ans I can happily post it back to the states. I also attached the Amazon receipt for my registration but that has made no difference.

Anyways attached a screenshot of the above.