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Powerline AV500 not working

Joe-Rambi
Aspirant

Powerline AV500 not working

Hi I recently got a Powerline AV500 and it hasn't worked once for me, it just says "No Internet" on my PC when I connect it via ethernet cable. All 3 leds are on and none of them are blinking if that helps. Thanks in advance!

Model: XAV5001|500Mbps Powerline Ethernet Adapter|EOL
Message 1 of 4
plemans
Guru

Re: Powerline AV500 not working

Did you try the set in the same room? 

Many things impact powerline performance and connection. 

try them in the same room on the same circuit to see if they connect. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 4
FURRYe38
Guru

Re: Powerline AV500 not working

Please visit and post about his over in the Power Line forum:

https://community.netgear.com/t5/Powerline-Networking/bd-p/home-powerline

 

Thank you. 


@Joe-Rambi wrote:

Hi I recently got a Powerline AV500 and it hasn't worked once for me, it just says "No Internet" on my PC when I connect it via ethernet cable. All 3 leds are on and none of them are blinking if that helps. Thanks in advance!


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK853 (Router Mode) | and R9000 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 3 of 4
Joe-Rambi
Aspirant

Re: Powerline AV500 not working

I tried them on the same floor, unfortunately I can't try it in the same room because my PC is situated in another room. There's a lock icon on the network map when I use netgear genie, could one of the plugs be locked? Thanks in advance.

Message 4 of 4
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