Problems after Firmware Version V22.214.171.124 Update
Should I be running 126.96.36.199, which my Netgear interface says is current, or should I continue to attempt downloading 188.8.131.52, which has to be done through the Netgear website via my internet browser?
I have been running V184.108.40.206 on my router. Two days after receiving an email from Netgear that there was a new firmware available, I followed the instructions to check for the update, but the Netgear router interface said I was up to date. I went to the Netgear web site, found V220.127.116.11 and downloaded to my PC. From there router installation was routine, progress bar showed completion. However, after the router rebooted, I could not connect to the internet from my Windows 10 PC connected by ethernet - my wireless devices connected fine. After turning off Windows power quick-start function and rebooting, the PC regained internet access. However, when reviewing the router's settings the firmware still showed 18.104.22.168. The new firmware was not installed. I again checked in the interface for a new update, and it said my system was up to date.
Re: Problems after Firmware Version V22.214.171.124 Update
How does one get support from Netgear? I have submitted three messages/issues to this forum over the past year, and have received not one single reply to any of them.