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Forum Discussion

Firstlight's avatar
Firstlight
Follower
Jun 11, 2021

Ps4 connection

Hi, I just bought this yesterday, it was working great last night but now i can’t connect my ps4 through lan to my router. It gives me an error (CE-37813-2). It works fine with my phone though. Please help

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Firstlight wrote:
    Hi, I just bought this yesterday, it was working great last night but now i can’t connect my ps4 through lan to my router.

     


    You may need to configure the ps4 for the new router.

     

    This might help with that:

     

    Search - NETGEAR Communities – PS4

     

    As you can see, this is a constant topic around here.

     

    You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so there may be useful responses here. However, the XR500 is a specialist device with its own operating system, so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Pro Gaming Routers - NETGEAR Communities

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.