R6350 Firmware upgrade to V1.1.0.76 from V1.1.0.66_1.0.1

[DLahodny]

Firmware Version V1.1.0.66_1.0.1. I have received a notice that a new version of the firmware exists. In the release notes it states the following: If your router’s firmware is older than version V1.1.0.76, before a firmware update, reboot the router and stop Funjsq and other applications not related with the firmware update. I am not familiar with Funjsq or any other apps that would need to be stopped on the router or how to stop them. I was unable to find anything on the support website or in the community. Sometimes that means I haven't entered the correct search words.

Any help woulld be appreciated.

Thanks,

Dean

[plemans · Accepted solution]

I've not had to do anything related to funjsq and couldnt' find a single reference to it at all. 

I'd try the manual update method. 

[plemans]

Did you try just doing the update? 

Or trying it manually? 

[DLahodny]

I did not.  I am not sure what Funjsq is or how to stop it and since the release notes said if this and any other app is running the firmware update might brick the router. I don't know where the funjsq or any other app is running. I am thinking these apps don't run on the router itself but I don't want to chance bricking the router.  I thought it might be better to ask rather than brick the router.

[plemans · Accepted solution]

I've not had to do anything related to funjsq and couldnt' find a single reference to it at all. 

I'd try the manual update method. 

[DLahodny]

The update was successful. 

[plemans]

glad to hear it worked out fine!

[Amhartung]

I run this update with the app and did not see the release notes. After the update I only get a flashing power light and cannot connect. Not sure what to do now?

[plemans]

sounds like a corrupt firmware issue. Are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

If you need to respond, Please start your own thread instead of thread jumping. That lets us give you individualized help and not on the OP's "solved" issued. Plus more people will read/help out with it.  

[phdgolf]

This update is for any R6### routers that have a firmware update to V1.1.0.76

After 2 hours on the phone with Netgear support, I have found out the following on funjsq.

1.  Funjsq is a download accelerator that is embeded within the firmware.

2.  Funjsq is from China.  (Google funjsq or Funjsq.com)

3.  Funjsq is enabled only if QoS is enabled. 

If QoS is enabled, you must disable it, apply changes and reboot the router.  It is suggested that you make a backup of the current firmware configuration before updating the firmware to the new version.

You can then do the firmware upgrade, either manually or "automatically" from the router Admin Basic page.

Enable Qos only after successfully upgrading the new firmware - AT YOUR OWN RISK

Good luck and best wishes.

[DMammone]

Thanks for getting the info, @phdgolf !!

So my question about this is:

Why was this NOT included in the instructions in the first place, and NOW?