NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R6350 router problems!!
I really need help! My router won't connect to the internet. I noticed after the firmware update, the power LED light is the only thing that blinks. I've tried resetting it and tried connecting my laptop to it but no luck. Please help!
1 Reply
sounds like you might have corrupted the firmware during the update. I highly recommend only changing firmware with a hardwired connection and not through the app or wireless.
You can potentially recover it using tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
