R6400 Unable to Access Routerlogin.net or anyway to manage router settings

[22gotboost]

I cannot access any of the avenues to manage router settings. I have tried a PC and the Night hawk App as well as router IP. Nothing gets me access.

[22gotboost · Accepted solution]

Fixed.

[plemans]

What error are you getting? 

what modem/gateway is the router connected to? 

Have you tried the routers IP address? if so, what ip address?

[22gotboost]

The router is connected to a ET2251 cable modem. I am not getting any error messages; just a login screen loop.

[plemans]

What login screen loop? 

The netgear one? 

Got a screen snip? 

Have you tried a different computer and/or web browser? 

[22gotboost]

www.routerlogin.com and the IP address. I have tried the app via a smartphone. I type in the ADMIN in the login and PASSWORD in the password. And it goes right back to the initial screen.

[22gotboost · Accepted solution]

Fixed.

[plemans]

they should be lower case

did you try a different browser? 

Have you tried factory resetting? Push and hold reset for 7-15 seconds while powered on

[22gotboost]

I reset it and everything works. Thank you for your responses.

[plemans]

Glad it fixed it. If you mark it solved, it might help the next person with that issue