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R6400v2 bottleneck

danheinz1126
Aspirant

R6400v2 bottleneck

I just had comcast out and we were trying to troubleshoot my connection. I pay for 1200 down and suddenly I was only getting 200. I had did some troubleshooting factory reset of router and restarting modem etc. I assumed it was in the signal and so did Comcast. We ended up replacing some connectors and cabling etc. Then we were still getting the same speeds. We ended up bypassing the router and plugging straight in to the modem. Boom 900+ down. I did a factory reset on the router again in an effort to correct the issue, but the problem is persisting. I previously was getting 900+ with the same setup.

 

Router firmware is V1.0.4.120_10.0.91

Cable Modem is Motorola MB 8611

 

This is over a wired connection, however the wifi is only at about 50% of what I normally get as well

Model: R6400|AC1750 Smart WiFi Router
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FURRYe38
Guru

Re: R6400v2 bottleneck

Netgear has set up a community forum specifically for the Smart Router products. Most of the people who watch that forum are more likely to have experience with smart routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general


Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you

My Setup Internet Cable 1000↓/50↑ CAX80 Mode Mode | ISP SparkLight | Wifi Router Orbi CBR752 v4.6.7.7(Gateway Mode), Wired BackhaulSwitches Netgear GS105/8 | 

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, CBR750, RBK953(v6.0.3.68) & XR450(v130), RBK853 v4.6.7.5(AP) & RBK752 v4.6.7.5, RBK50(v23), SXK30(v110), R7000(v34), R7800(v84), R7960P(v84), RAXE500(v78), EX7500/EX7700, GS308v3 and WNHDE111


 


 


Testing

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