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R6400v2 can't connect to internet during setup, nighthawk app says cables not connected but they are

 trying to set up nighthawk router R6400v2, nighthawk app says cables aren't connected but they are. unplugged and re-plugged ethernet cable many times, still same not connected message on app.

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Re: R6400v2 can't connect to internet during setup, nighthawk app says cables not connected but they

Need to do initial setup by the following steps.

1 Turn off/unplug both the modem and the router.

2 Power on the modem and wait for it to stablize, about 5 minutes. Can normally tell by lights when fully up

3 Power on the router and wait for it to complete the power up.

Following these steps should get you connected to modem and Internet assuming the cable between the modem and router is good. 

 

 

Modem CM2050V
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Re: R6400v2 can't connect to internet during setup, nighthawk app says cables not connected but they

.... and your modem (if there is one) is?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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