Orbi WiFi 7 RBE973
Reply

R6400v2 firmware update breaks Attached Devices and Circle history

ChrisJC
Tutor

R6400v2 firmware update breaks Attached Devices and Circle history

After the recent update to firmware V1.0.4.120_10.0.91, the router will not accurately report all connected devices. It only shows 10 devices out of at least 30 that I know are connected. The same is true in the Nighthawk app. I've restarted both the router and the app several times, but nothing changes. Also, after the firmware update the router stopped sending traffic activity to the Circle app. Each profile in Circle doesn't show any history after the firmware update. 

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 4
FURRYe38
Guru

Re: R6400v2 firmware update breaks Attached Devices and Circle history

Netgear has set up a community forum specifically for General Router products. Most of the people who watch that forum are more likely to have experience with older routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general

 

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you

Message 2 of 4
ChrisJC
Tutor

Re: R6400v2 firmware update breaks Attached Devices and Circle history

Ok, I posted in the non-nighthawk forum.

Message 3 of 4
FURRYe38
Guru

Re: R6400v2 firmware update breaks Attached Devices and Circle history

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 540 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7