Orbi WiFi 7 RBE973
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R6400v2 will not connect to a particular website

djlnc
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R6400v2 will not connect to a particular website

My first-ever post must have been blocked because I mentioned a brand name.  Will try again.

My wife is going to get a new phone and she will need to access the site of the carrier.  None of our computers were able to access this site - they all timed out.  I found that if I connected the modem directly to my computer, bypassing the router, I could connect to the site.  I tried resetting to factory settings and I tried downgrading the firmware a couple versions to see if an older version would work, but no success.  (From 1.0.4.122_10.0.95 to 1.4.120_10.0.91)  It's kind of a minor problem since I can redo the modem ethernet connection when she needs access, but I'd like to get it fixed.

Kind of a weird problem - any ideas?

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