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R6400v2

tomandmon
Aspirant

R6400v2

We are unable to connect our router to our older model Samsung Smart TV, model UN40EH5300FXZA, purchased in 2014.  Is there a solution to this problem or do we just need to get a newer, more compatible TV?

Message 1 of 9
microchip8
Master

Re: R6400v2

Connect how? wired or wiressly?

Routing: NETGEAR R7800 - Voxel Firmware 1.0.2.88SF & Kamoj addon
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400 - Cruncher: Intel Core i5-7400
Message 2 of 9
tomandmon
Aspirant

Re: R6400v2

Connected wireless

Message 3 of 9
microchip8
Master

Re: R6400v2

Which band? 2.4 or 5 GHz? Also, as a test, have you tried with an ethernet cable to see if the TV gets an IP address from the router. I know from experience that some Samsung TVs can be picky with some router WiFi's

Routing: NETGEAR R7800 - Voxel Firmware 1.0.2.88SF & Kamoj addon
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400 - Cruncher: Intel Core i5-7400
Message 4 of 9
tomandmon
Aspirant

Re: R6400v2

GHz.  TV does show an IP address for internet access.  I have not tried ethernet.

Message 5 of 9
tomandmon
Aspirant

Re: R6400v2

5GHz.  TV does show IP address for internet.  HAve not tried ethernet.

Message 6 of 9

Re: R6400v2


@tomandmon wrote:

We are unable to connect our router to our older model Samsung Smart TV, model UN40EH5300FXZA, purchased in 2014. 


It is the other way round. Unable to connect TV to router.

 

That is important because you need to look at the right end for the problem. It is likely that the router is doing just fine, but the TV is playing hard to get.

 

Persuading a TV to work over wifi can be a nightmare. (That is one reason why I switched over to Powerline Ethernet.) You really need to ask Samsung for help.

 

It might help if you told us a bit more about where the thing goes wrong and what prompts you see.

 

If this is a new router, then clearing the TV's settings and starting from scratch might be worth trying.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 7 of 9

Re: R6400v2


@microchip8 wrote:

I know from experience that some Samsung TVs can be picky with some router WiFi's


You can say that again. Not sure about the "some" TVs. Maybe "all"?

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 9
duckware
Virtuoso

Re: R6400v2

In the 2.4 GHz wireless setup, try changing "mode" to a slower "Up to XXX Mbps" speed (force router to 20 Mhz channels, from 40 Mhz channels).

Message 9 of 9
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