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R6700 Nighthawk was connecting Dish Hopper3 On Demand for a year. Now all of a sudden its blocked

Prior to 15March 2020 we used On Demand via Dish TV's Hopper3. Netflix and Youtube works. But various On Demand and play back feature cause several different error codes. We are able to direct wire to modeum or use a hot spot and the On Demand and other block features all work. Dish also came out and did the same. Dish states I have to remove the 'extra security fire wall' or On Demand will not work. However Dish convienently has a $400 fix, a mesh radio router. Botton line is the NetGear work fine for a year and can it work again?

Model: R6700|Nighthawk AC1750 Smart WiFi Router
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Guru

Re: R6700 Nighthawk was connecting Dish Hopper3 On Demand for a year. Now all of a sudden its blocke

what modem are you using? 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
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Aspirant

Re: R6700 Nighthawk was connecting Dish Hopper3 On Demand for a year. Now all of a sudden its blocke

Viasat Surfbeam 2

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Guru

Re: R6700 Nighthawk was connecting Dish Hopper3 On Demand for a year. Now all of a sudden its blocke

This?

https://www.viasat.com/sites/default/files/legacy/surfbeam2_terminal_datasheet_139_web.pdf

 

If so, it has an integrated router. You could be running into a double nat issue. 

https://kb.netgear.com/30186/What-is-Double-NAT

 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
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Aspirant

Re: R6700 Nighthawk was connecting Dish Hopper3 On Demand for a year. Now all of a sudden its blocke

Looking at this there is a router in between. My Netgear is directly LAN to the modem. Did hard reset and still nothing. Made sure of the IP address etc etc. It still blocks On Demand library and access.

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Guru

Re: R6700 Nighthawk was connecting Dish Hopper3 On Demand for a year. Now all of a sudden its blocke

If you're going the viasat to the netgear, you're in a double nat. A hard reset isn't going to fix it.

 

https://kb.netgear.com/30186/What-is-Double-NAT

https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
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