R6900 Nighthawk setup wizard disabled

[rkinhyd76]

I used Nighthawk R6900 in the USA for a while. Everything worked fine. Now i am using same router in India for ACT ISP. To configre PPPoE, option 'Internet setup wizard' is disabled. I need this option, to avoid frequent login of ACT ISP protal page. Please suggest ASAP. 

[JamesGL · Accepted solution]

Hi rkinhyd76,

Make sure the router is not setup as an access point. 

Check this KB below. Uncheck the "Enable AP mode".

https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-s...

[JamesGL]

Hi rkinhyd76,

How is the device connected to the  modem? 

Try this article.

https://kb.netgear.com/20305/Manual-Configuration-of-a-Router-for-DSL-Internet-Service-with-a-Bridge...

[rkinhyd76]

Thanks for suggestions. I am not using modem. From the wall point, i am directly connecting to router and using WiFi. I tried to follow the steps as per link, at 

"STEP 3. Under the Basic Tab, click on the Internet." Internet hyperlink is disabled. Please suggest. Thanks in advance. 

[JamesGL · Accepted solution]

Hi rkinhyd76,

Make sure the router is not setup as an access point. 

Check this KB below. Uncheck the "Enable AP mode".

https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-s...