R6900 Update Error

[Bigpilla]

I have tried several times to update the router firmware using the Netgear app. However, the update keeps failing. Please assist.

[Bigpilla · Accepted solution]

Thanks!  I was able to manually update the firmware.  The issue was finally resolved by the internet provided.  They finally found the issue.  The outages were due to water seeping in to one of their nodes.

[michaelkenward]

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@Bigpilla wrote:
However, the update keeps failing.

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"Keeps failing" could mean anything. What happens when you try?

This is the best way to update firmware:

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

Visit the support pages:

Support | NETGEAR

and feed in your model number and check the documentation for your hardware.

It will also have any software, firmware and drivers for your device.

[Bigpilla · Accepted solution]

Thanks!  I was able to manually update the firmware.  The issue was finally resolved by the internet provided.  They finally found the issue.  The outages were due to water seeping in to one of their nodes.

[michaelkenward]

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@Bigpilla wrote:

The outages were due to water seeping in to one of their nodes.

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That's a good one. It should be eligible for a prize of some sort!

It just goes to show that the whizziest of technologies can succumb to the elements.