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Re: R7000 2.4G and 5G lights are not on

stevenye10969
Luminary

R7000 2.4G and 5G lights are not on

Hi all,

 

This morning, my wifi suddenly is off 2.4G and 5G lights are not on. I tried to unplug the power and wait for like 10-20 seconds many times. It won't solve the problem. I googled and it may be caused due to corrupt firmware that I tried to update on my rounter homepage last week. But it seemed the update was successful because after the update its been days without any problem until today. And I tried manually upload the firmware follow this link: "https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP". But on the step10 it says "Watch the power LED, it starts with an orange color, and then start flashing" This step failed to happens, The router would repeats the power on lights over and over, the Power LED light wont turn white and start flashing. Is my router is somehow damanged beyond repair?  

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 7
antinode
Guru

Re: R7000 2.4G and 5G lights are not on

> This morning, my wifi suddenly is off 2.4G and 5G lights are not on.
> [...]

 

   Do wired client devices still work?  Other LED indicators?

 

> [...] I googled and it may be caused due to corrupt firmware that I
> tried to update on my rounter homepage last week. [...]

 

   Doesn't explain proper operation between "last week" and "This
morning", does it?

 

> [...] TFTP [...]

 

   Artillery might not be the best therapy for a hangnail.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for the LED
descriptions and "Troubleshoot".  Pay particular attention to the
"WiFi On/Off button with LED".  Did you press it?  (Further reading
might be helpful, too.)

Message 2 of 7
stevenye10969
Luminary

Re: R7000 2.4G and 5G lights are not on

You mean the 2 buttons on the far right? I did this first before I move on to try to upload the firmware. And I also tried to press the resetting but nothing happened. 

 

Wried wont work either can't get into http://192.168.1.1/ either.

 

it worked fine after the update until this morning. 

 

 

 

Message 3 of 7
antinode
Guru

Re: R7000 2.4G and 5G lights are not on

> You mean the 2 buttons on the far right? [...]

 

   No, I meant the one button, near the far right, which is described in
the (latest) R7000 User Manual as "WiFi LED".  (Sorry.  The previous
edition of that manual said "WiFi On/Off button with LED".  Then they
"improved" the manual.)

 

> [...] I did this [...]

 

   "this"?  _What_, exactly?  "Pressing the WiFi button for two
seconds", or something else?

 

> [...] And I also tried to press the resetting [...]

 

   Similarly, "press" for how long?

 

   I asked multiple questions, and got approximately no answers.  Look
for "?".

Message 4 of 7
stevenye10969
Luminary

Re: R7000 2.4G and 5G lights are not on

I did with both buttons,there are only two buttons lining up with the lights, unplug and plug in the power tried the first button holding it for more than 30 seconds nope. unplug and plug in the power tried the other one same way and nope. same as restting buttons.  It's weird that other ppl got the same issue today. I bet we all getting this issue this morning. 

Message 5 of 7
antinode
Guru

Re: R7000 2.4G and 5G lights are not on

> [...] I bet we all getting this issue this morning.

 

   Perhaps, but until you provide a better description of the LED
indicators on your device, it will be a mystery as to whether your
symptoms agree with anyone else's.

Message 6 of 7
stevenye10969
Luminary

Re: R7000 2.4G and 5G lights are not on

Without doing anything to the router just simply plug in the power with no cable connected to the router only Power LED is blinking. with the cable that connects the router and modem same only Power LED is blinking. Tried all the suggestions on the internet none of them worked.  

Message 7 of 7
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