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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
JamesGL
Jan 16, 2016NETGEAR Employee Retired
Hi All,
This has been reported already to NETGEAR team. I will provide an update as soon there is any feedback.
stuckincube
Jan 16, 2016Apprentice
Hey JamesGL, can you at least please confirm that the issue has been reproduced by Netgear devs?
- JamesGLJan 17, 2016NETGEAR Employee Retired
Hi stuckincube,
The issue has been reproduced by support team and has been forwarded already with the documentation.
- oertjeJan 17, 2016Aspirant
Hey,
I have reset my router but the problem is with the pf. everything had worked for 3 days en then the router does something and my wifi ipcams react strange and are not reachable.
I have give them static ip, but it strange, I think portforwarding is unstable
What can I do? is it software or hardware?
- doox00Jan 17, 2016Aspirant
I am having this issue now as well, have had this router for 1.5 years and has worked perfectly, never needs reboot etc. Now my 2.4 has stopped working. I have tried old and new firmware, even have tried a few versions of merlin firmware with the same results. It did work for a minute at one point but then disappears from available networks. I have factory reset and manually inputted all my info for everyt version of firmware I have tried... same results. This sucks. :( Btw, does resetting in the web interface back to factory defaults do the same as holding the reset button on the back of the router?