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R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
I am very sorry that the link I provided previously didn't work. To resolve the download difficult py, we moved the firmware from our website into Dropbox: https://www.dropbox.com/s/gff35js08j6nzof/R7000-V1.0.6.40_1.1.90.chk?dl=0
Please let me know if you can't access the firmware at this link.
We had hoped to provide production firmware yesterday, but have delayed for another week. The release candidate, which is the same firmware in Dropbox, has successfully passed our QA tests. However, our software engineers have asked for a few more days of testing.
The feedback has been positive from those of you who have kindly tested. But we have difficulty repeatedly inducing this problem in our lab, so it's hard to confirm that this fix will resolve all the issues you've experienced.
We feel badly that we inconvenienced everyone with the previous version of firmware, so we want to take a little more time to confirm that this latest firmware truly fixes the problem. I apologize for the delay.
Thank you again for your patience and your invaluable feedback and help resolving this issue.
Nifer,
I just downloaded and installed the firmware from the dropbox link that you supplied - and - 2.4GHz wireless now appears to be working again!! I did not do a factory reset but will if it seems to be needed.
Security fixes are super important these days and I commend Netgear for keeping our firmware up to date (I hope). Netgear is not the cheapest router - customers should expect several years of good performance and up-to-date security patches. The 90 day Netgear support is pretty unfriedly - perhaps there should be an option for support when important features of the router fail after installing a firmware update.
I really appreciate your help,