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R7000 - 5GHz extremely slow, 2.4GHz works fine

Hi all, my apologies for a redundant thread, but I am looking for any help I can get before doing an RMA on my router.

 

To start off, I started noticing speed and connection issues with my R7000 shortly after I upgraded it to the very buggy and now unavailable, 1.0.6.28. I downgraded it to 1.0.4.30 and things haven't seemed to change on the 5 GHz band. My 5GHz is essentially unusable on any of my devices, and speed tests are consistently showing me speeds between 5-10 Mbps on average. My 2.4 GHz network speed tests are usually very high around 75-100 Mbps.

 

I've isolated it to the router by doing the same speed testing on multiple devices (Laptop, iPhone, iPad) with generally the same results as above.

 

I also tried downgrading the router further to 1.0.4.28 and upgrading to the current beta version and the results are unchanged.

 

If anyone has any ideas or suggestions I would appreciate the help, thanks!

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Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

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Tutor

Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

Thanks storm, forgot to mention that I have done that (multiple times in fact).

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Guide

Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

Have you tried to remove/forget the 5g wifi profile and recreate it?

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Tutor

Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

I just tried this, no luck.

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Master

Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

Hi The_King,

 

You may try to load the beta firmware available at the link below.

 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/any-new-info-or-update-to-new-firmware/td-p/...

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Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

Hi JamesGL - As indicated in my original post, "I also tried downgrading the router further to 1.0.4.28 and upgrading to the current beta version and the results are unchanged."

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Master

Re: R7000 - 5GHz extremely slow, 2.4GHz works fine

Hi The_King,

 

Please check your inbox.

 

 

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