NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 (AC1900) Readyshare and Windows 10
Hello,
I purchased the Netgear AC1900 router in 2016 because I needed 802.11ac WiFi for a new laptop (windows 8). I hooked a USB hard drive (2TB) to the router for storing common files (mostly music and videos). The only computers I had on the system were Windows 7 and Windows 8. Everything was fine.
I recently added a Windows 10 machine and this machine cannot access the drive (//readshare/USB_Storage) consistently. For the last two weeks I cannot get any access.
Now I have computer experience, but not detailed. I am slowly becoming the average usage who just expects things to work. From the forum, I see that this issue has to do with the router is expecting to use something called SMB1 and Windows 10 has stopped supporting SMB1 for the more secure SMB3 (or SMB2 I am not sure).
From the fourms, I have tried to figure out exactly what to do to fix this issue. Nothing was clear to the me.
Netgear only gives 90 day support (long time past). Could someone give me some clear directions on how to fix this issue? I prefer not to go and have to purchase a new router with the hope it will fix the issue.
I appreciate the help and thank you in advance.
Mike
13 Replies
I'm just throwing this out there because I'm genuinely unsure, but will the following link shed any light on your issue?.....
https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE
Within the article, it does list drives that have been assessed to work with the R7000.
If I'm off the mark completely, then please accept my apologies.
Thanks, but that is not the issue. The USB drive works with the router, Windows 7 and Window 8 can read and write with no issues. IT is the new laptop which has Windows 10 that can not access the USB drive.
Ok, got you.
The only issues I've personally had with USB/external SSD's etc not working initially on my own Windows 10 laptop, is because they weren't formatted correctly. I recently had an issue trying to get my Wife's iPad on os13, to see an external SSD I'd bought for her. I'd formatted on my W10 laptop as NTFS which wouldn't work with her iPad. Changed the format to xFAT or FAT32 and it promptly worked.
I hope someone comes up with a workable solution for you.