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Re: R7000 AC1900 totally "bricked" after attempt to update to latest firmware

WelshJohn
Aspirant

R7000 AC1900 totally "bricked" after attempt to update to latest firmware

Latest Firmware upgrade ended up totally "Bricking" my router,

Followed all hints to get back up and running first thing that appeared to be screwed up was the Hard Reset after power on did not seem to follow suggested behaviour. 

 

I attmpted the TFTP procedure from my Mac but that failed 0 bytes transferred.

 

Not a great advert for a product just over a year old.

Any suggestions..

 

thanks

 

JohnW

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5

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antinode
Guru

Re: R7000 AC1900 totally "bricked" after attempt to update to latest firmware

> [...] the TFTP proceedure which is documented in many threads, [...]

 

   I'll just go look at "many threads", then, all of which said exactly
the same thing(s), to figure out what you did?  Guess again.

 

> [...] with a fixed IP set up [...]

 

   Which "a fixed IP"?

 

> [...] using the command lin prompts [...]

 

   Which commands?  As usual, showing actual actions (commands) with
their actual results (error messages, LED indicators, ...) can be more
helpful than vague descriptions or interpretations. Copy+paste is your
friend.

 

> [...] i got amsg indicating [...]

 

   What was the actual message?  Again, copy+paste is your friend.

View solution in original post

Message 4 of 5

All Replies
antinode
Guru

Re: R7000 AC1900 totally "bricked" after attempt to update to latest firmware

> Latest Firmware upgrade [...]

 

   Performed how, exactly?

 

> [...] ended up totally "Bricking" my router,

 

   Not a useful description.  What does the router do? LED indicators?

 

> Followed all hints [...]

 

   Not a useful description of anything.  What did you do?  What
happened when you did it?

 

> [...] Hard Reset after power on did not seem to follow suggested
> behaviour.

 

   Which "suggested behaviour"?  And even if we knew exactly what didn't
happen, more useful would be some description of what did happen.

 

> I attmpted the TFTP procedure [...]


   Which "the TFTP procedure"?  "attmpted the TFTP procedure" is not a
useful description of a procedure with multiple steps and multiple
user-supplied data, hence multiple opportunities for error.

 

      https://community.netgear.com/t5/x/x/m-p/1622096#M102004

Message 2 of 5
WelshJohn
Aspirant

Re: R7000 AC1900 totally "bricked" after attempt to update to latest firmware

Firstly, thank you pointing out the relative uslessness of my post, I will try and do better. see comments below


@antinode wrote:

> Latest Firmware upgrade [...]

 

   Performed how, exactly?

 ..... Router never restarted Power Light was flashing Amber and the  Lan ports that had cablesconnected were flashing intermittently.

 

> [...] ended up totally "Bricking" my router,

 

   Not a useful description.  What does the router do? LED indicators?

 

Attempts to power OFF and reset using the reset button failed

 

> Followed all hints [...]

 

   Not a useful description of anything.  What did you do?  What
happened when you did it?

 

Googled the fault and there were several threads that explained that the unit had to be had to be rest and that using the TFTP process as decscribed in a number of threads woudl fix the issue.. this was done immedietly the fault (Firmware upgrade failed)

 

> [...] Hard Reset after power on did not seem to follow suggested
> behaviour.

 

   Which "suggested behaviour"?  And even if we knew exactly what didn't
happen, more useful would be some description of what did happen.

 

Following guidance from other threads, the Unit was powered off, then with the Rest Button pressed, the unit was suppossed to show the Power button perminenmtly on then starting to flash, after flashing 7 times or more i could release teh reset button. at which time the power button would light steadily.  none of this happened.

 

> I attmpted the TFTP procedure [...]


   Which "the TFTP procedure"?  "attmpted the TFTP procedure" is not a
useful description of a procedure with multiple steps and multiple
user-supplied data, hence multiple opportunities for error.

 

the  TFTP proceedure which is documented in many threads, to down l,oad the Router firmware, unpackit, then using the command lin prompts start a TFTP link using a Lan connection to the router with a fixed IP set up, which is supposed to upload the selected firmware into the router,  this did not happen as i got amsg indicating 0 bytes transferred.

 

      https://community.netgear.com/t5/x/x/m-p/1622096#M102004


 

Message 3 of 5
antinode
Guru

Re: R7000 AC1900 totally "bricked" after attempt to update to latest firmware

> [...] the TFTP proceedure which is documented in many threads, [...]

 

   I'll just go look at "many threads", then, all of which said exactly
the same thing(s), to figure out what you did?  Guess again.

 

> [...] with a fixed IP set up [...]

 

   Which "a fixed IP"?

 

> [...] using the command lin prompts [...]

 

   Which commands?  As usual, showing actual actions (commands) with
their actual results (error messages, LED indicators, ...) can be more
helpful than vague descriptions or interpretations. Copy+paste is your
friend.

 

> [...] i got amsg indicating [...]

 

   What was the actual message?  Again, copy+paste is your friend.

Message 4 of 5
WelshJohn
Aspirant

Re: R7000 AC1900 totally "bricked" after attempt to update to latest firmware

I was genuinly hopeing that i could get a level of help from this forum, but the confontational style of antinode Sensei is not contructive or a pleasant expiernce, 

 

So i withdraw from this thread and ask the moderatros to close it please.

 

My next Router will NOT be a Netgear and possibly for the wrong reasons.

 

 

Message 5 of 5
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