I have a 7000 that is dropping internet connectivity periodically ONLY for Wifi connected devices.
When this occurs:
Wifi devices
- Stay "connected" according to Windows/ Android /etc
- Cannot ping by site name
- Cannot ping DNS server by IP (1.1.1.1)
- Cannot ping the router (192.16.8.1.1)
Ethernet connected devices remain fully operational. All pings and internet connectivity isn't interrupted.
I have tried:
- Rebooting the Router (Works but this gets old 4-5 times a day.)
- Resetting to factory settings. No improvement.
- Updating to the latest firmware (V1.0.11.128_10.2.112). No improvement.
Currently I am running after a firmware update, factory reset, and then changing ONLY the SSID and passwords. (5G and 2.4Ghz SSID's are different). All other settings are factory default.
It is still dropping internet to all wifi devices several times a day.
Unfortunately, I'm not actually sure what firmware was on it prior now.
It's connected to a fiberoptic ONT provided by my ISP. I'm not sure what the model is atm but I don't believe the ONT/ISP are at fault since wired devices remain connected just fine.
For the time being, I have downgraded to V1.0.9.42_10.2.44 as I have seen a number of forum posts here that seem to indicate the R7000 "likes" that version better. We'll see how the next 24 hours go.
For the time being, I have downgraded to V1.0.9.42_10.2.44 as I have seen a number of forum posts here that seem to indicate the R7000 "likes" that version better. We'll see how the next 24 hours go.
@Aeternyx So bascially, you've downgraded to a 4 year old firmware that may well have security issues.
The problem with the R7000 AC1900 seems to be that lots of these routers from what owners report here, just aren't coping with various versions that Netgear have shoved out over the last few years. I admit, I have now suffered this myself with the most up to date firmware, v.128 and was subsequently forced to revert back to the previous v.126 because it completely messed up my WiFi and hey presto! everything is fine again. That being said, others have put v.128 onto their router and they claim everything is fine, so who knows what is going on! What I would never do however, is revert to a 4 year old firmware, but it's your choice at the end of the day.
For the time being, I have downgraded to V1.0.9.42_10.2.44 as I have seen a number of forum posts here that seem to indicate the R7000 "likes" that version better. We'll see how the next 24 hours go.
