Orbi WiFi 7 RBE973
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Re: R7000 Keeps resetting internet connection

Jazzpr
Apprentice

R7000 Keeps resetting internet connection

Hi all, my WAN-connection (router->internet) seems to be unstable, and I can't fugure out why that is. We replaced the modem, that's not it, as it seems.

 

Exact every 15 minutes the connection drops, resets, a NTP-sync is done, and all DHCP IP's are reassigned. Find some loglines below; there are no errors of any kind, but as you can see [Internet connected] pops up every 15 mins and DHCP is making overtime.

 

Can you push me in the right direction to solve this? Thanks!

 

 

Firmware Version: V1.0.11.100_10.2.100

 

[Time synchronized with NTP server] Thursday, Jun 25,2020 14:25:40
[Internet connected] IP address: ***, Thursday, Jun 25,2020 14:25:39
[DHCP IP: (192.168.1.9)] to MAC address ***, Thursday, Jun 25,2020 14:25:29
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:25:24
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:24:47
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:23:55
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:23:25
[DHCP IP: (192.168.1.28)] to MAC address ***, Thursday, Jun 25,2020 14:23:01
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:22:00
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:21:29
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:20:51
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:19:08
[DHCP IP: (192.168.1.12)] to MAC address ***, Thursday, Jun 25,2020 14:19:02
[DHCP IP: (192.168.1.12)] to MAC address ***, Thursday, Jun 25,2020 14:18:31
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:18:01
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:17:30
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:16:50
[DHCP IP: (192.168.1.12)] to MAC address ***, Thursday, Jun 25,2020 14:16:43
[DHCP IP: (192.168.1.12)] to MAC address ***, Thursday, Jun 25,2020 14:15:48
[DHCP IP: (192.168.1.12)] to MAC address ***, Thursday, Jun 25,2020 14:14:47
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:13:36
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:12:58
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:11:56
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:11:25
[DHCP IP: (192.168.1.21)] to MAC address ***, Thursday, Jun 25,2020 14:10:54
[DHCP IP: (192.168.1.12)] to MAC address ***, Thursday, Jun 25,2020 14:10:48
[Time synchronized with NTP server] Thursday, Jun 25,2020 14:10:40
[Internet connected] IP address: ***, Thursday, Jun 25,2020 14:10:39
***SNIP***
[Time synchronized with NTP server] Thursday, Jun 25,2020 13:55:40
[Internet connected] IP address: ***, Thursday, Jun 25,2020 13:55:40
***SNIP***
[Time synchronized with NTP server] Thursday, Jun 25,2020 13:40:39
[Internet connected] IP address: ***, Thursday, Jun 25,2020 13:40:39

 

 

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 3

Accepted Solutions
Jazzpr
Apprentice

Re: R7000 Keeps resetting internet connection

Okay, back again. And I think I figured it out.

 

My ISP has a very (very!) short DHCP leasetime, and therefor the router resets all its connections when the lease is renewed.
Renewing the lease however, doesn't exist in 'the wild'; it just expires and is setup again, no matter the IP that's been assigned.

That means all (wifi) connections are lost, and must be setup again. Horror. Really.

 

I think Netgear has a challange here to make its hardware compatible with this - imo not very practical - way of handing DHCP leasetimes.

 

In the meantime I've dumped my Nighthawk and replaced it with a TP-link router given by the ISP; all problems are gone and my connection has never been this stable. Hooray!

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Message 3 of 3

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Jazzpr
Apprentice

Re: R7000 Keeps resetting internet connection

It seems this community is as clueless as I am...

Message 2 of 3
Jazzpr
Apprentice

Re: R7000 Keeps resetting internet connection

Okay, back again. And I think I figured it out.

 

My ISP has a very (very!) short DHCP leasetime, and therefor the router resets all its connections when the lease is renewed.
Renewing the lease however, doesn't exist in 'the wild'; it just expires and is setup again, no matter the IP that's been assigned.

That means all (wifi) connections are lost, and must be setup again. Horror. Really.

 

I think Netgear has a challange here to make its hardware compatible with this - imo not very practical - way of handing DHCP leasetimes.

 

In the meantime I've dumped my Nighthawk and replaced it with a TP-link router given by the ISP; all problems are gone and my connection has never been this stable. Hooray!

Message 3 of 3
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