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R7000 Losing connection to internet reglarly

Dr604
Aspirant

R7000 Losing connection to internet reglarly

I am experiencing the same issues described in this thread. https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-keep-losing-connectivity/m-p/509183#M1.... It seems 4 years ago the fix was a Beta Firmware from Support. 

 

My router is 3.5 years old and was working fine until about 1 weeks ago.  Ever since then the connection from the Router to the Inernet goes down and a soft or hard reboot solves the issue.  It happens about 2-3 times a day.

 

I have tried the latest firmware and done a factory reset to no avail.

 

Since the router is 4 years old i don't think i'm eligible for any direct support.

 

At the moment i've downgraded to a firmware that is a couple of revisions older to see if that makes any difference.

 

Is this a sign of a failing router and time to get a new one or is there a possible fix out there?

thanks.

 

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5
Dr604
Aspirant

Re: R7000 Losing connection to internet reglarly

Just confirming that an older firmware did not solve the issue.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 2 of 5
antinode
Guru

Re: R7000 Losing connection to internet reglarly

> I have tried the latest firmware [...]

> [...] firmware that is a couple of revisions older [...]

> [...] an older firmware [...]

   Actual version numbers would be more useful than your opinion
of what's "latest" today, or "older" (by some amount, from something).

Message 3 of 5
JamesGL
Master

Re: R7000 Losing connection to internet reglarly

Hi Dr604,

 

What is the firmware version of the router you have tried?

 

https://kb.netgear.com/000057097/R7000-Firmware-Version-1-0-9-30-Hot-Fix

Message 4 of 5
JamesGL
Master

Re: R7000 Losing connection to internet reglarly

Hi Dr604,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 5 of 5
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