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R7000 Nighthawk AC1900 router repeatedly drops internet connection

tcarothers
Aspirant

R7000 Nighthawk AC1900 router repeatedly drops internet connection

Have performed factory reboot, installed latest firmware (1.0.11.126.10.2.112), changed channels, and still drops internet connection several times daily. Router is connected to ISP modem/router Zyxel EMG3415-B10A which is running on different channels.

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 6

Accepted Solutions
antinode
Guru

Re: R7000 Nighthawk AC1900 router repeatedly drops internet connection

> for the R7000 I have Armour security, [...]

 

   That could be a problem.  WAP mode disables some router features.

 

      https://kb.netgear.com/26765

      https://kb.netgear.com/000061880

 

> [...] using it as an access point would it still have a different SSID
> and would its wifi be any more secure and could it be any faster than
> the ISP supplied modem/router or does the ISP equipment act as choke
> point?

 

   The SSIDs would still be your choice.  WAP2 would still be WAP2, so I
wouldn't expect any difference in wireless security.

 

   If you need to use the EMG3415-B10A, then adding the R7000 can't
improve the basic speed.  You might see a change in the wireless speed.
Configuring the R7000 as a WAP would make it stupid, thus lightening the
load on its CPU, so an R7000-as-WAP might be faster than an
R7000-as-router.

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Message 6 of 6

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antinode
Guru

Re: R7000 Nighthawk AC1900 router repeatedly drops internet connection

> [...] Router is connected to ISP modem/router Zyxel EMG3415-B10A [...]

 

   Why?  Are you trying to extend the wireless-network coverage of the
EMG3415-B10A, or what?

 

   Cascading multiple routers can cause multiple problems.  Have you
considered configuring the R7000 as a wireless access point?

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for
"Set Up the Router as a WiFi Access Point".

Message 2 of 6
tcarothers
Aspirant

Re: R7000 Nighthawk AC1900 router repeatedly drops internet connection

Had bought the Nighthawk to supplant ISP supplied modem/router but was informed that if I were to use a different router would not receive TV signal. So tried to plug Nghthawk into another ethernet port on ISP ONT, but that didn't work because only one port active on the ONT. So, I piggybacked it off the ISP modem. I suppose that I am stuck with ISP modem. In that case is there any advantage to having a secondary wifi router? I had been using an extender to get adequate signal throughout the condo.

Message 3 of 6
antinode
Guru

Re: R7000 Nighthawk AC1900 router repeatedly drops internet connection

> [...] In that case is there any advantage to having a secondary wifi
> router?

 

   If you get better wireless coverage from the R7000, then that sounds
to me like an advantage.  But you might avoid some problems if you
configured the R7000 as a WAP.

 

> [...] I had been using an extender to get adequate signal throughout
> the condo.

 

   If your (unspecified) "an extender" is some other device, and it was
doing what you needed, then there might be little point to adding an
R7000 (in any mode).

Message 4 of 6
tcarothers
Aspirant

Re: R7000 Nighthawk AC1900 router repeatedly drops internet connection

for the R7000 I have Armour security, using it as an access point would it still have a different SSID and would its wifi be any more secure and could it be any faster than the ISP supplied modem/router or does the ISP equipment act as choke point? Forgive my questions, I have dabbled in computers for 30 years but not facile with the more nuanced aspects of computing.

Message 5 of 6
antinode
Guru

Re: R7000 Nighthawk AC1900 router repeatedly drops internet connection

> for the R7000 I have Armour security, [...]

 

   That could be a problem.  WAP mode disables some router features.

 

      https://kb.netgear.com/26765

      https://kb.netgear.com/000061880

 

> [...] using it as an access point would it still have a different SSID
> and would its wifi be any more secure and could it be any faster than
> the ISP supplied modem/router or does the ISP equipment act as choke
> point?

 

   The SSIDs would still be your choice.  WAP2 would still be WAP2, so I
wouldn't expect any difference in wireless security.

 

   If you need to use the EMG3415-B10A, then adding the R7000 can't
improve the basic speed.  You might see a change in the wireless speed.
Configuring the R7000 as a WAP would make it stupid, thus lightening the
load on its CPU, so an R7000-as-WAP might be faster than an
R7000-as-router.

Message 6 of 6
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