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R7000 Nighthawk

Deenie7501
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R7000 Nighthawk

After setup I had both my NETGEAR and NETGEAR 5G WiFi options to join. The 5 G option is gone now. What happened????
Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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IrvSp
Master

Re: R7000 Nighthawk

C7000 or R7000, but that doesn't matter in this case though.

 

What device are you trying to connect? What is the network adapter?

 

Do you see the 2.4Ghz SSID?

 

Is your device CAPABLE of 5Ghz connection?

 

Do you have other 5Ghz devices that do work?

Message 2 of 3

Re: R7000 Nighthawk


@Deenie7501 wrote:
The 5 G option is gone now. What happened????

 


Maybe you enabled "smart connect".

 

"Smart Connect selects the fastest WiFi band for your device. For Smart Connect to work, the 2.4 GHz and 5 GHz bands must use the same WiFi network name (SSID) and network key (password). That means that when you connect to the router with WiFi, you see only one SSID that connects to both bands."

 

That's from page 56 of the manual.

 

>>>> R7000 | Product | Support | NETGEAR <<<<

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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