Reply

Re: R7000 Qos enabled but reporting as off.

EMGonzo
Aspirant

R7000 Qos enabled but reporting as off.

I have enabled QoS (by device) on my R7000.  When the router reboots, I see on the basic home screen that it reports QoS as off.  Even though in the QoS setup it's showing as enabled.  I don't know which to believe. Maybe this is a bug?  Here are a couple of partial screen shots

 

Screen Shot 2017-05-25 at 6.50.57 pm.png

 

Screen Shot 2017-05-25 at 6.51.12 pm.png

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 18
bripab007
Tutor

Re: R7000 Qos enabled but reporting as off.

Message 2 of 18
bripab007
Tutor

Re: R7000 Qos enabled but reporting as off.

It appears to be a web GUI bug--when I switch to Dynamic QOS mode and apply, the front page status correctly shows "QOS: On". When I change back to advanced/manual QOS mode and apply, the main page status goes back to "off."

Message 3 of 18
FURRYe38
Guru

Re: R7000 Qos enabled but reporting as off.

This happens on my R7800 as well. It maybe just reporting that Dynamic QoS is OFF. Might not be a bug. Maybe NG support and provide actual behavior. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 18
bripab007
Tutor

Re: R7000 Qos enabled but reporting as off.

If it's meant only to indicate status of dynamic QOS, then why not label it as such?

 

Also, someone on an older firmware predating the advent of dynamic QOS could confirm whether or not that status correctly shows when manual QOS is enabled--or whether or not that QOS: on/off label even existed. My memory is a bit fuzzy, but my recollection is that it's correct in older firmwares.

Message 5 of 18
FURRYe38
Guru

Re: R7000 Qos enabled but reporting as off.

NG may have also changed the behavior. Something you'll need to ask support about. 


Good Luck. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 6 of 18
bripab007
Tutor

Re: R7000 Qos enabled but reporting as off.

If they changed the behavior of that QOS status, then they should've relabled it to accurately reflect what it's reporting on.

Message 7 of 18
FURRYe38
Guru

Re: R7000 Qos enabled but reporting as off.

Something you can inform NG support of. 

 

Good Luck. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 8 of 18
bripab007
Tutor

Re: R7000 Qos enabled but reporting as off.

Absolutely spot-on assessment.

 

Warmest regards.

Message 9 of 18
FURRYe38
Guru

Re: R7000 Qos enabled but reporting as off.

Smiley Wink

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 10 of 18
JamesGL
Master

Re: R7000 Qos enabled but reporting as off.

Hi bripab007,

 

Is this the firmware loaded on your router?

 

https://kb.netgear.com/000038774/R7000-Firmware-Version-1-0-8-34-North-America-Only

Message 11 of 18
TheWorstPing
Apprentice

Re: R7000 Qos enabled but reporting as off.

Hello, I'm curious if you guys have used both advanced and dynamic QOS and have noticed a difference or improvement after use one or the other and how it effected latency?
I'm using a model under the 7000 and it only has dynamic qos and sometimes I still find myself lagging in online games and VoIP. What has your experience with either QOS choices been seeing that the 7000 has both options
Message 12 of 18
EMGonzo
Aspirant

Re: R7000 Qos enabled but reporting as off.

I'm not running that firmware you listed as I'm in Australia.

Message 13 of 18
EMGonzo
Aspirant

Re: R7000 Qos enabled but reporting as off.

i was using the dynamic qos but I changed it to per device. I found it better but took more time to set up.

Message 14 of 18
bripab007
Tutor

Re: R7000 Qos enabled but reporting as off.

Yes, that is the firmware I've got on my router. I also noticed the issue on the previoius firmware.

 

Also, I noticed that I'm unable to connect remotely to my router using the Netgear Genie app using this latest 1.0.8.34_1.2.15 firmware. From my cursory searching, it appears this is a known problem--is that your understanding?

Message 15 of 18
FURRYe38
Guru

Re: R7000 Qos enabled but reporting as off.

Something you might want to contact NG support for your region and see if there is any more help and information about it. 


@EMGonzo wrote:

i was using the dynamic qos but I changed it to per device. I found it better but took more time to set up.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 16 of 18
JamesGL
Master

Re: R7000 Qos enabled but reporting as off.

Hi All,

 

Can you check this firmware and see if the same.

 

https://kb.netgear.com/000039940/R7000-Firmware-Version-1-0-9-6

Message 17 of 18
JamesGL
Master

Re: R7000 Qos enabled but reporting as off.

Hi All,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 18 of 18
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