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R7000 SLOW Wired/LAN -- Need Help

johnwyork2
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R7000 SLOW Wired/LAN -- Need Help

Hoping someone can help.  I have internet service through Charter and I get 120 Mbps wired directly from cable modem to computer.  But then my wired connection is only running at 4 Mbps.  Don't really know when this happened.  

 

Should I just do a hard reset and see if that helps?

 

Looking for suggestions.

 

By the way, wireless is coming through at 24 Mbps, still substandard but higher than wired, which is crazy.

 

Thanks!

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 3
IrvSp
Master

Re: R7000 SLOW Wired/LAN -- Need Help

Has this worked before or is this a new installation?

 

Have you tried changing the cable between router and modem?

 

Have you tried changing the cable between router and PC?

 

What 'security' setting are you using?

 

Did you enable QoS, run the speed test, check to see if you have the most recent database, and THEN disabled it?

 

Is the modem 'bridged'?

 

What is the version of Firmware you are running?

Message 2 of 3

Re: R7000 SLOW Wired/LAN -- Need Help


@johnwyork2 wrote:

 

I have internet service through Charter and I get 120 Mbps wired directly from cable modem to computer.  But then my wired connection is only running at 4 Mbps.  

 


Wired connection to what is at 4 Mbps? How are you measuring the speed?

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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