R7000 Stops Working

[Cfr5]

My R7000 has recently stopped working randomly in the day. It is progressively getting more frequent and affects both wireless and wired devices. It has been about once a week, then once a day, now it requires it once every hour or so. It’s convenient that this occurs with the time that netgear stops their customer support. Any help would be appreciated.

[plemans]

1. do you have the R7000? or the R7000P? you put on in the title/description and another in the signature. 

2. what firmware is on it? (don't say the latest)

3. what modem/gateway is it connected to?

[Cfr5]

Sorry for the delayed response.

1) it is the R7000

2) Current firmware is V1.0.11.106_10.2.100

3) It’s attached to Netgear CM1000 modem.

Thanks for the help.

[plemans]

Try manually installing the latest 1.0.11.123 version. 

Then do a factory reset and a reinstall. 

How do I manually update the firmware on my NETGEAR router? | Answer | NETGEAR Support