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metalchld
Follower

R7000 - Unable to connect to 5G after Firmware Update V1.0.9.34

Has anyone experienced issues with 5G connectivity after updating to firmware version V1.0.9.34?  I updated the firmware  and can no longer get a connection to the internet using 5G (5G network shows available, but no "internet connection").  Potential defect of the the recent release?

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 6
Dinarek
Aspirant

Re: R7000 - Unable to connect to 5G after Firmware Update V1.0.9.34

My 5G connection working fine R7000 router with latest firmware update.try again updating your firmware with wired desktop or laptop.
Message 2 of 6
IrvSp
Master

Re: R7000 - Unable to connect to 5G after Firmware Update V1.0.9.34

A similar complaint is HERE. Not exactly, but close. Probably something common to your setups possibly?

 

There is no '5G network'... you have a LAN, both the 2.5Ghz and 5Ghz are SSID radios for connection to that LAN. So, does the devices on the 2.4Ghz SSID have Internet?

 

As a test, could you rollback to the old firmware you were using, RESET the router, manually reenter the settings and see if you still have problems?

Message 3 of 6
megurushi
Tutor

Re: R7000 - Unable to connect to 5G after Firmware Update V1.0.9.34

Yes, having the same issue.  Was fine before the firmware update.
Devices connect okay but  report as having no internet connection.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 4 of 6
m4paws
Aspirant

Re: R7000 - Unable to connect to 5G after Firmware Update V1.0.9.34

Have you tried resetting the router?  Also, you could try re-booting your modem, then reboot the router.

Message 5 of 6
megurushi
Tutor

Re: R7000 - Unable to connect to 5G after Firmware Update V1.0.9.34

Yep, tried. Have reverted to .26 firmware and its working.
Message 6 of 6
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