Reply

Re: R7000-V1.0.9.88_10.2.88

mootygrimes
Initiate

Re: R7000-V1.0.9.88_10.2.88

Hey all,

 

I just wanted to chime in that as of the posting date the .88 firmware still seems to be experiencing issues. I was able to rectified my slow download speed (wired) issues by rolling back to the .64 firmware following the guidance in this post.

 

(adding for search engines) The symptoms I was trying to correct were slow download speeds from Blizzard and Steam on a gigabit line. The line rate would cap out around 200mbps rather than the typical 800mbps performance im used to.

 

I would advise anybody that is having speed issues to start by rolling back to the previous version to see if it corrects your issues.

Model: R7000|AC1900 Smart WIFI Router
Message 51 of 76
NE1Scott
Guide

Re: R7000-V1.0.9.88_10.2.88

After downgrading a month or more ago my wifi started disconnecting last night again and made working from home almost impossible.

 

Logged in and looked at the router and it had auto-updated to a NEWLY RELEASED firmware version 1.0.10.90_10.2.90 which also appears to have the same issue as v1.0.9.88.

 

Downgraded back to v1.0.9.42_10.2.44 again.

 

This may have happened on Decmber 9th about 10 pm when I strted disconnecting alot.  I contacted ALLO and they disabled the onboard wifi and routing of their router thinking it may have been a conflict.  Things seemed to be better after that but I started working in the office instead of of home.

 

Monday my internet was fine and my internet was fine until about 5pm last night and then it all went bad again.

 

Both times I experienced these major outages my roommate had just came home with an iphone6 connecting to wifi.

When they turned their wifi off my problems went away.  Our ipad doesn't affect it.  Nor do the myriad of DISH boxes, Alexa/Google devices, Samsung phones/tablets, Amazon tablets, Smart TV's, media Streaming boxes, Windows computers at my house.

Model: R7000|AC1900 Smart WIFI Router
Message 52 of 76
jnguyen
Aspirant

Re: R7000-V1.0.9.88_10.2.88

So did downgrading to v1.0.9.42_10.2.44 fix your problems? I've been using open source firmwares and they've been pretty unstable. I left OFWs due to V1.0.9.88_10.2.88 being buggy also. I'm going back to stock today, so far people are saying to avoid 1.0.10.90, 1.0.9.88, 1.0.9.64 and 1.0.9.60.

 

Edit: I will also turn off auto-update until there's a better firmware release. But the consensus between various websites say that v1.0.9.42 is the latest stable firmware.

Model: R7000|AC1900 Smart WIFI Router
Message 53 of 76
mang78au
Aspirant

Re: R7000-V1.0.9.88_10.2.88

Yes, downgrading to previous version has worked, no issues. Obviously they dont test stuff before releasing it. 

Message 54 of 76
sanman202
Star

Re: R7000-V1.0.9.88_10.2.88

Your holiday gift is using a firmware from 9 months ago that works. Google WiFi is my next router..
Message 55 of 76
vsyd
Guide

Re: R7000-V1.0.9.88_10.2.88

All the netgear staff are still very busy blowing their loads
Message 56 of 76
sanman202
Star

Re: R7000-V1.0.9.88_10.2.88

They responded to my ticket and wanted me to call them. For what? To mess with my settings? How about giving proper firmware for your product that you sold us? It's currently working on the old firmware and not dropping device's. I'm not touching any settings. I'll wait a little longer for them, then I'm ditching them and moving to Google routers. You can bet should there be a firmware issue they'll be on it. Even Netgears survey is broken on the site here..lol You can't make this stuff up.
Message 57 of 76
jnguyen
Aspirant

Re: R7000-V1.0.9.88_10.2.88

Yeah man, I feel you. I only stuck with Netgear cause they make routers that support multiple consoles/devices that share the same ports. Linksys doesn't have this feature. When I find a router that meets my needs and is somewhat affordable, that's the day I'll finally leave this mess.

Message 58 of 76
Gilephor
Tutor

Re: R7000-V1.0.9.88_10.2.88

Ever since I downgraded from .88 to  v1.0.9.42_10.2.44 the router has ran like a champ no wifi drops. no problems at all exacept for having to do a reboot once in a while which I would call normal. 

 

I did see for a moment one day a .90 but then it disappeared from my option to upgrade. Maybe they pushed it, realized it was still problematic and then pulled it out. 

 

I have been with Netgear for years, but if this is not properly fixed and soon I not be reccomending them to anyone and will also be switching brands first chance I get. 

 

This is horrible Netgear, your customer service used to be so much better. 

Model: R7000|AC1900 Smart WIFI Router
Message 59 of 76
fmalloy
Luminary

Re: R7000-V1.0.9.88_10.2.88

Well, here we are in May of 2020...with still no new firmware.

 

Ordered a new mesh router. Can't wait until it arrives.

Model: R7000|AC1900 Smart WIFI Router
Message 60 of 76
sanman202
Star

Re: R7000-V1.0.9.88_10.2.88

No surprise there. No worries about that here. I dumped them in December for a Google router. I'll never knowingly get another Netgear product. They can....
Message 61 of 76
Retired_Member
Not applicable

Re: R7000-V1.0.9.88_10.2.88

I'm already shopping around for a new router, currently looking at the ASUS RT-AX3000 Dual Band Wi-Fi 6 Router which is discounted today for $340. I feel my R7000 running on the .64 firemware is too vulnerable for my network, but i'll be honest, i've had no issues running .64 firmware for almost a good 8-12 months i'm just worried there are a lot of security loop holes that need to be plugged on the .64 version.

 

It's time to cut my losses with NETGEAR.

Message 62 of 76
fmalloy
Luminary

Re: R7000-V1.0.9.88_10.2.88

Well that's interesting - although my router said "no new firmware version available" upon manual checking under Support lo and behold there is actually a V1.0.11.100_10.2.100 released in April.

 

I just upgraded. We'll see how stable it is...well, until the new router arrives, that is.

Message 63 of 76
sanman202
Star

Re: R7000-V1.0.9.88_10.2.88

Yeah the way they treat their customers is just really mind-blowing in this day and age when it's so transparent on how companies treat their customers. I would not be running that firmware much longer because that is about a year old. Just in a matter of days to weeks you can have a new vulnerability. word will also get out that this is old firmware. With Google they do the updates for you, and should there be a problem they will fix it and not leave everybody hanging.
Message 64 of 76
Retired_Member
Not applicable

Re: R7000-V1.0.9.88_10.2.88

Please report back if you have any issues with .100, curious to know if it is stable or not, I have seen some previous threads some users had issues still with .100.

Message 65 of 76
Gilephor
Tutor

Re: R7000-V1.0.9.88_10.2.88

I have been running on .100 for some time, without any major issues. I just cannot believe it took them around 7 months to get a fix out that is outragous in my opinion. Before I was getting wifi drops, constantly having to powercycle, etc now it seems better. 

 

That said, we are only keeping this router until it dies, after that we will be looking into a Velop Mesh or something to that effect. Preferably a company that does not make its customer base feel like they are expendable. 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 66 of 76
Retired_Member
Not applicable

Re: R7000-V1.0.9.88_10.2.88

Hmm i'm really tempted to try the .100 release now you have said that, it's easy enough to rollback to .64, but I really don't know if I should take the risk in upgrading it again? That's what I was getting continious WiFi drop outs on 5Ghz, so you are pretty confident .100 is stable for WiFi?

Message 67 of 76
Gilephor
Tutor

Re: R7000-V1.0.9.88_10.2.88

Well, I have been using it for a while and no one is complaining and the testing I have done, downloading 1G files over wifi on several different computers (not at the same time) shows it can handle a lot of data and seems to be stable, before under the .88 that would have failed before it got event to 100MBs. 

I say give it a shot, if nothing else you can always roll back. 

Message 68 of 76
Gilephor
Tutor

Re: R7000-V1.0.9.88_10.2.88

If you upgrade, try testing by using these files to download to check for stability:

https://www.thinkbroadband.com/download

Message 69 of 76
tdean
Aspirant

Re: R7000-V1.0.9.88_10.2.88

Geez, it takes a global pandemic to get them to work on firmware that has been crap for a long time.  Here's the link for those who are still looking...

 

https://kb.netgear.com/000061805/R7000-Firmware-Version-1-0-11-100

Message 70 of 76

Re: R7000-V1.0.9.88_10.2.88

Upgraded at 6am this morning and was working fine. Rest of the house got up now 5G WiFi doesn’t work. Will roll back again later
Message 71 of 76
MightyHandy
Guide

Re: R7000-V1.0.9.88_10.2.88

So because of sheltering in place... I really got to experience the mess that is this firmware.
- The router appeared to almost ‘reboot’ every night at 10pm
- Adding more than 3-4 5ghz devices caused things to get kicked off
-fair share of mid-day reboots
I tried
-static IPs
-reducing number of devices in half
-weekly factory resets
In the end, what seemed to work was to take it out of router mode and put it into access point mode. I now have another router (TP-link) that access as the main router... and this thing has been relegated to being a 2nd access point. Stability does appear much better.
Model: R7000|AC1900 Smart WIFI Router
Message 72 of 76
agl6791
Aspirant

Re: R7000-V1.0.9.88_10.2.88

HEY EVERYONE!! 

 

please do yourself a favor, and never buy another netgear product.. i've gone through 20+ emails, 10+ phone calls, and 5+ troubleshooting sessions.. the router is a piece of **bleep**..

 

i was finally able to prove that it had zero to do with my devices and all to do with a failing router, in the same exact manner you're describing.. and they acted like it was something new to them.. 

 

burn it, piss on it, throw it out the window, use it as a baseball.. whatever.. just don't buy netgear ever again!! 

Message 73 of 76
Retired_Member
Not applicable

Re: R7000-V1.0.9.88_10.2.88

replacement begins today. I just unplugged the R7000.  Queue Taylor Swift music for Netgear "we are never getting back together".

Message 74 of 76
vsyd
Guide

Re: R7000-V1.0.9.88_10.2.88

Congrats ... **bleep** netgear
Message 75 of 76
Top Contributors
Discussion stats
Announcements