R7000 VPN & android

[DFUNG]

Hello,

I bougt R7000 a week ago and i have upgraded it to the latest firmware but i still could not  enjoy the VPN function of it via ANDROID PHONE with "OpenVpn connect " app ( see versions below). 

I could import the configuration files to " OpenVPN Connect" succesfuly and the status of the APP indicated that it is CONNECTED. However, there is almost no traffic through "OpenVpn Connect". My Android phone was at 4G cellular network with data while i was testing VPN. I had done the testing multiple times but I could not open any website thru " OpenVpn Connect" in my phone. 

Android Phone:

LG Stylus 2 Plus

Android: 6.0 

OpenVPN Connect

Ver: 1.1.17 (build 76)

OpenVPN core 3.0.12 android armv7a thumb2 32-bit built on May 24 2016

Any help is appreciated!!

Thanks.

[DFUNG · Accepted solution]

Hi James,

Thanks for the reply.

I had followed the below article before i posted my questions.

I finally found that the problem was orginated from the Dynamic DNS setting. I had to enable the Dynamic DNS in the router before getting this problem. I needed to get a hostname from mynetgear.com or ddns.net thru noip.com. I believe this is because i have not been provided with a fixed IP from my ISP so the ip in my router keeps changing. It is highly recommended to include the section about " Dynamic DNS" for VPN in the original article about VPN set up. 

Thanks again for looking into my router's issues. 

[JamesGL]

Hi DFUNG,

Just want to verify if you have followed the step given on the KB article below:

http://kb.netgear.com/app/answers/detail/a_id/29783/~/how-do-i-use-vpn-service-on-my-nighthawk-route...

JamesGL
Community Team

[DFUNG · Accepted solution]

Hi James,

Thanks for the reply.

I had followed the below article before i posted my questions.

I finally found that the problem was orginated from the Dynamic DNS setting. I had to enable the Dynamic DNS in the router before getting this problem. I needed to get a hostname from mynetgear.com or ddns.net thru noip.com. I believe this is because i have not been provided with a fixed IP from my ISP so the ip in my router keeps changing. It is highly recommended to include the section about " Dynamic DNS" for VPN in the original article about VPN set up. 

Thanks again for looking into my router's issues. 

[JamesGL]

Hi DFUNG,

Thank you for your update. You may tag your post as accepted resolution so that others will be able to check what resolves your concern.

JamesGL
Community Team