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R7000 - Wifi not working/ Network not available

Hasek39
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R7000 - Wifi not working/ Network not available

Our router was working fine up until about 2 hours ago. We are no longer able to see our wifi network on any of our devices, and only the first 2 router lights are on (solid white). We have unplugged the router multiple times with the same result each time. My wife plugged her laptop into the internet carrier’s modem via Ethernet wire, so we know we have internet access. Any idea how to fix this issue?
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Portwey84
Virtuoso

Re: R7000 - Wifi not working/ Network not available

@Hasek39  Which R7000 model are you referring to?

 

What firmware is your router currently on?

 

How do you know this isn't an ISP issue?

 

Have you read the manual that came with your router?

 

Unfortunately, if you don't give a complete picture of your router set up, no one is going to be able to assist much. Armchair diagnostics is I'm afraid, just a guessing game with no detailed background.

Message 2 of 3

Re: R7000 - Wifi not working/ Network not available


@Hasek39 wrote:
My wife plugged her laptop into the internet carrier’s modem via Ethernet wire, so we know we have internet access.


What is that modem? Make and model?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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