Orbi WiFi 7 RBE973
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R7000 can't login

swiederin
Follower

R7000 can't login

I have a desktop PC running Vista.  Installed new R7000 router and cannot log in to make changes.  Tried routerlogin.net and 192.168.1.1 and neither work.

 

Tried disabling Kaspersky and same result.

 

Chat with Netgear...no resolution.

 

Downloaded Genie and it works but can't make changes to router....can't login.

 

Ideas?

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Accepted Solutions
storm1985
Prodigy

Re: R7000 can't login

If you have a license key for your Kaspersky keep it then uninstall the software completely. 

Access the UI.

Reinstall Kaspersky again with your licence. 

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Message 2 of 3

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storm1985
Prodigy

Re: R7000 can't login

If you have a license key for your Kaspersky keep it then uninstall the software completely. 

Access the UI.

Reinstall Kaspersky again with your licence. 

Message 2 of 3
Retired_Member
Not applicable

Re: R7000 can't login

connect pc to lan port.....push reset until power led flashes

Message 3 of 3
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