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Forum Discussion
rpzky8
Apr 22, 2020Guide
R7000 dropping 5Ghz randomly
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
- Apr 22, 2020
the general agreed upon decent firmware for the R7000 is 1.0.9.42.
the recently released version is still waiting feedback but the initial results aren't any better from what I've seen.
What modem is it from xfinity?
Try installing that firmware, factory reset again, and make sure to manually install.
plemans
May 09, 2020Guru - Experienced User
Frankly I'm a bit surprised that this router is still getting firmware updates. It was released in 2013.
People complain because the firmware's not functioning properly but for some reason its a small set of the released devices. Not sure why but it tends to be more prevelent than other devices.
But to still be getting firmware on a 7 year old router? to me it shows an impressive level of backing by netgear.
I have a 3 year old tp-link C3200 that only got an initial firmware release and that was it. Nothing since. OR my linksys RE9000 from 3 years ago that only got the initial release.
its why I moved away from other companies. Not all of them even work on firmware unless its a major firmware bug found.
I still try out other companies because I like trying new things but I've found netgear to consistently update devices for longer than most.
patoberli
May 15, 2020Apprentice
plemans On one hand it's true to be great to still get support for a 6-7 year old unit. On the other hand, it's still being sold new, so I honestly expect one or two more years of support.
What I dislike about Netgear, you only can open a support case for 90 days after purchase, there are other companies way better.
I also have an R7800 besides the R7000, and have there a data corruption issue (when it's in AP mode). Another person also had this and he could open a support case. He did receive after some months a beta firmware which fixed the issue for him. Since then was one or two official releases, but none of them included the fix from the beta. I can 100% reproduce the bug, transfer >300 MB of data wirelessly to a Lan attached device and the data is corrupt.
Regarding the R7000, I'm using it as a Bridge and have two issues in various firmwares. On 1.0.9.42, 1.0.9.64 and maybe also 1.0.9.98 I have the issue that if the upstream AP moves the channel because of a DFS event or similar, the R7000 stays offline and doesn't try to reconnect. I have to reboot it to get wireless working again.
On 1.0.9.98 I additionally had the issue that the LAN attached devices to the R7000 stopped realizing that they are attached or couldn't transmit data. Testing 1.0.11.100 now, release notes sound like this LAN issue might be fixed.
- patoberliMay 16, 2020Apprentice
Going back to the old firmware now. The R7000 tends to disconnect around every 4 hours and after doing that a few times it doesn't anymore reconnect (it's in Bridge mode) and all LAN attached clients are offline. Only a reboot brings them back.