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R7000 - intermittently losing internet

scavdog
Aspirant

R7000 - intermittently losing internet

I have had my Nighthawk R7000 for about 2 years with relatively no issues.  The last 2 weeks I have been losing internet sporadically.  If I catch it immediately the router will not allow me to log in (read I cannot get a login/pw prompt) for 2-3 minutes post event.  At that poing I will have to reboot the router and things go back to normal.  

 

Any ideas?  I am expecting this thing is ready to brick at any moment.

 

TIA,


Joe

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 7
plemans
Guru

Re: R7000 - intermittently losing internet

What firmware are you on? 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 7
scavdog
Aspirant

Re: R7000 - intermittently losing internet

V1.0.10.90_10.2.90

Message 3 of 7
plemans
Guru

Re: R7000 - intermittently losing internet

the recent firmware is 1.0.11.123 for the R7000. I don't even see your version listed as a prior version. 

If you do indeed have the R7000, try updating over a hardwired connection. Then do a factory reset and reinstall. 

https://www.netgear.com/support/product/R7000.aspx

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 4 of 7
scavdog
Aspirant

Re: R7000 - intermittently losing internet

test.jpg

 

 

It's on autoupdate - go figure

Message 5 of 7
scavdog
Aspirant

Re: R7000 - intermittently losing internet

test.jpg

Message 6 of 7
plemans
Guru

Re: R7000 - intermittently losing internet

You can manually update it.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 7 of 7
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