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Re: R7000

Isaac2156
Aspirant

R7000 not getting iPv6 on my xbox & Packet Loss

Hey, I've been having problems recently with my R7000, I love to game on my xbox but these past few days are not letting me play, first, I'm not getting iPv6 on my xbox, it just says I'm connected to iPv4. I am also getting a lot of packet loss when checking my wifi on the xbox, I already tried resetting my router and already tried enabling QoS, can anybody fix this problem?

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 10

Accepted Solutions
microchip8
Master

Re: R7000

This firmware version has a lot of issues, as do the past few releases. For the R7000, it is recommended to run the .42 firmware, which is the last known "working" one.

 

Go to https://www.netgear.com/support/product/r7000.aspx#download

 

and click on the "View Previous Versions" plus sign on the lower left, Get the .42 version, flash it and do a factory reset then reconfigure from scratch

Routing: NETGEAR RAX43 - Firmware: v1.0.11.112 (1 Gbps down, 50 Mbps up)
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 20 TB

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Message 4 of 10

All Replies
microchip8
Master

Re: R7000

which firmware version?

Routing: NETGEAR RAX43 - Firmware: v1.0.11.112 (1 Gbps down, 50 Mbps up)
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 20 TB
Message 2 of 10
Isaac2156
Aspirant

Re: R7000

The newest one that came out I believe, I checked on the website and it says," Firmware version V1.0.9.88_10.2.88"
Model: R7000|AC1900 Smart WIFI Router
Message 3 of 10
microchip8
Master

Re: R7000

This firmware version has a lot of issues, as do the past few releases. For the R7000, it is recommended to run the .42 firmware, which is the last known "working" one.

 

Go to https://www.netgear.com/support/product/r7000.aspx#download

 

and click on the "View Previous Versions" plus sign on the lower left, Get the .42 version, flash it and do a factory reset then reconfigure from scratch

Routing: NETGEAR RAX43 - Firmware: v1.0.11.112 (1 Gbps down, 50 Mbps up)
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 20 TB
Message 4 of 10
Global_Saffer
Apprentice

Re: R7000

Revert back to older firmware, accept that Netgear hates its customers, and carry on. Maybe consider another router/brand, as even reverting back has issues. My once perfect router now needs to be restarted every few days, after I reverted from the disaster that is .88

Message 5 of 10
Isaac2156
Aspirant

Re: R7000

It worked! Thank you for helping me.
Message 6 of 10

Re: R7000

What do you mean by Flash it? I updated my R7000 and the thing quit working. NOTHING. Called Netgear support and they were terrible. Wouldn't help me at all. They wanted me to pay $140 USD for something that their update caused. It was working perfectly until the update. 

Message 7 of 10
antinode
Guru

Re: R7000

> What do you mean by Flash it? [...]

 

   A poorly chosen term, probably meaning "load the firmware".

 

> [...] I updated my R7000 [...]

 

   How, exactly?

 

> [...] and the thing quit working. NOTHING. [...]

 

   What, exactly, does "NOTHING" mean to you?  LED indicators all dark?

 

   "NOTHING" is not a useful problem description.  It does not say what
you did.  It does not say what happened when you did it.  As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.


   If there was a failure when you updated the firmware, then you may
see a flashing Power indicator.  In such a case, all router functions
may fail, and you might be a candidate for the TFTP recovery scheme.
See, for example:

 

   https://community.netgear.com/t5/x/x/m-p/1622096#M102004

Message 8 of 10

Re: R7000

My bad wording:)   I updated on my cell phone. The Nighthawk app I have on my IPhone said I had an update available. I updated, which went well. Then it said connect your device ( cell ) to network - press continue. I did. That's when I lost all internet connectivity. The only light that comes on now is the orange power light. I can't get the router to start "routing" signal. 

Message 9 of 10
antinode
Guru

Re: R7000

   Firmwarefailure discussion continued at:

 

      https://community.netgear.com/t5/x/x/m-p/1794348

Message 10 of 10
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