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R7000 very slow both wired and wireless

jfoscue
Aspirant

R7000 very slow both wired and wireless

My R7000 router has been working great for over a year and now all of a sudden its very slow for both wired and wireless connections.  I've updated the firmware with the latest version and also when I plug in directly to my cable modem the connection with my laptop is very fast.

 

I see on here where several people have had this problem but resorted to either getting  a replacement and buying another router.  I don't want to do either because its been working great until recently.

 

Netgear please help!

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 4

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jfoscue
Aspirant

Re: R7000 very slow both wired and wireless

Sorry its now fixed.  It was actually my cable modem box that was the problem.

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Message 4 of 4

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JamesGL
Master

Re: R7000 very slow both wired and wireless

Hi jfoscue,

 

Try to reset the router to factory default. Connect the computer to the  modem and check the speed.

 

JamesGL
Community Team

Message 2 of 4
StephenB
Guru

Re: R7000 very slow both wired and wireless

Also, is it slow when accessing local devices on your network, or only slow when accessing the internet?

Message 3 of 4
jfoscue
Aspirant

Re: R7000 very slow both wired and wireless

Sorry its now fixed.  It was actually my cable modem box that was the problem.

Message 4 of 4
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