Orbi WiFi 7 RBE973
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Re: R7000 wireless not working

VanillaSuede
Aspirant

R7000 wireless not working

I don't know how long I've had this thing, probably less than a year, and have had no issues (from looking at these forums seems like I'm lucky). All of a sudden the wireless stopped working. In the router settings on home there is a yellow exclamation point denoting that there is a problem with the wireless however it's not giving me any sort of feedback as to what this might be. I've tried updating the firmware, as well as rebooting. The wired seems to work fine. Considering the amount of money I paid for this thing it would be nice if it actually worked.

Message 1 of 30

Accepted Solutions
VanillaSuede
Aspirant

Re: R7000 wireless not working

Message 2 of 30

All Replies
VanillaSuede
Aspirant

Re: R7000 wireless not working

and I fixed it

Message 2 of 30
pakgear
Aspirant

Re: R7000 wireless not working

 

Glad to hear.  What did you change that resolved the issue?

Message 3 of 30
madhatter
Apprentice

Re: R7000 wireless not working

probably user error

Message 4 of 30
VanillaSuede
Aspirant

Re: R7000 wireless not working

Yup - user error. For whatever reason the radio shut itself off - either that or my brother (who is visiting) did something stupid to shut it off. I found it a little odd that you can disable it on the hardware but you can't reenable with the software but then again I'm the moron who just needed to push a button for two seconds to make it work - what do I know?

Message 5 of 30
VE6CGX
Master

Re: R7000 wireless not working

Finger problems, Eh?

Good to hear you are back on the air.

Message 6 of 30
spellbnd1016
Initiate

Re: R7000 wireless not working

I happened to be cleaning today and I accidentally turned off the wi-fi. This post made me laugh because I too was the root cause. Thanks for posting!

Message 7 of 30
Sgt_Rock
Initiate

Re: R7000 wireless not working

My R7000  is no longer transmitting a WIFI  signal.  It was working fine until I added a new wired computer.  I have 10 other wired devices that have been there and worked all along.  I see no way to turn it back on.  I treid with a wireless laptop I have been using for years.  No luck. 

Message 8 of 30
netwrks
Master

Re: R7000 wireless not working

Did you press the WIFI button on the router, by any chance?

Message 9 of 30
Sgt_Rock
Initiate

Re: R7000 wireless not working

Yeah.  Stupid people like me should not be allowed to play with high tech devices.  I might shurt myself.  Who knew, what i thought was a light, was a button.  Thanks.

Message 10 of 30
netwrks
Master

Re: R7000 wireless not working

@Sgt_Rock Been there. Done that! 🙂 Happy to hear it's working again..

Message 11 of 30
Amjathcool
Aspirant

Re: R7000 wireless not working

Wired connections are working, but wifi is not working. Pressed the wifi button for 2 seconds, but still wifi is not getting on. Please help in getting my wifi problem fixed.
Message 12 of 30
ArcHammer
Initiate

Re: R7000 wireless not working

I am in the same situation. My wifi is disable and the Wifi button press (2 seconds or longer) will not re-enable.

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 13 of 30
JamesGL
Master

Re: R7000 wireless not working

Hi All,

 

Access the UI and make sure to enable router radio.

 

https://kb.netgear.com/24101/How-do-I-enable-or-disable-the-wireless-radios-on-my-Nighthawk-router

 

If still the same, reset the router.

Message 14 of 30
JamesGL
Master

Re: R7000 wireless not working

Hi All,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 15 of 30
curryfoundation
Initiate

Re: R7000 wireless not working

I've tried reseting, logging on directly, though now it says I'm not on its network. Even though I'm using a wired connection. While I was logged on, I managed to select enable radio, though it still does not work. It was fine Thursday, but when I got back into town today, my wifi was just not working.

Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Message 16 of 30
JamesGL
Master

Re: R7000 wireless not working

Hi curryfoundation,

 

Can you see the wireless network?

What is the firmware version of the router?

How many devices are affected?

Message 17 of 30
madhatter
Apprentice

Re: R7000 wireless not working

try resetting the router back to factory specs using the reset button.  Also double check your adapter settings in Control Panel to make sure you are acquiring the IP ADDRESS and DNS ADDRESS automatically.

 

Once you have done that, try connecting wirelessly to the default SSID that comes up after the reset.  Let us know what happens.

Message 18 of 30
curryfoundation
Initiate

Re: R7000 wireless not working

I cannot see the wireless SSID. I've tried searching for the SSID on my laptop, phone, and xbox one to no avail.  I just factory set madhatter, used original settings, wireless is still off. I then went to routerlogin.net and it's telling me the wireless is turned off.wireless radio.jpgwireless.jpg

Even though the radios are set to be enabled, it still says wireless is off. The kicker is that, the hard wireless button is lit up like a christmas tree informing me that wireless should in fact be on.

Firmware VersionV1.0.1.14_1.0.59
Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Message 19 of 30
phanee421
Initiate

Re: R7000 wireless not working

Hi ,

 

 i am also facing smiliar issue / 

how to reolve this .?

 

 

Message 20 of 30
OldEars
Tutor

Re: R7000 wireless not working

I'm having the same problem - but my wireless light is out. Holding the button down for 2 seconds, 5 seconds, 30 seconds - no change and the light remains off.

Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 21 of 30
liname
Initiate

Re: R7000 wireless not working

Yeah me too. It seems to happen not only with us. 

 

 

 

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Message 22 of 30
Lilozy
Aspirant

Re: R7000 wireless not working

I am having a similar issue with my Netgear cable modem router. Even after a reset, I cannot get the WiFi to be visible. Or it is only visible for less than a minute, and then disappears from all devices. The wifi light stays on as if functioning properly.
Message 23 of 30
Angelo1
Aspirant

Re: R7000 wireless not working

 

 

 

 

 

 

FYI - novice computer guy. I had dead wi/fi to all devices (laptop, phones, smart TV) after a cable network outage (internet, phone, cable TV). I rebooted everything after cable access returned (turned off cable modem and router per standard procedures). Modem came back correctly, netgear router only had the power light, internet light and port 4 light were lit (ethernet cable is plugged in to #4), nothing else was lit. Tried pushing wi/fi and wps buttons in all combinations and on/off times, no luck.

I fished around the internet and Netgear support site. Ended up directed to login to the help site for my registered product Nighthawk 7000, then go to advanced settings, wireless section. I found that the check boxes for wireless (2.4 & 5 Gb) were grayed out and would not respond. Then I noticed a 'firm update available' alert for my router. I proceeded to update my system software and the wi/fi system started working fine again immediately after the update finished.

Another fyi, corded (ethernet cable to my desk top) had worked fine all along - which is how I managed to dig up the info.

 


 

Message 24 of 30
redfun121
Aspirant

Re: R7000 wireless not working

we have the same ploblem but when i started useing it again it just died in the pm

Message 25 of 30
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