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Re: R7000 won't connect to modem

roshaked
Aspirant

R7000 won't connect to modem

Hi
Trying to connect the router and having a strange problem:
In connection with a short cable to the modem , everything works fine including internet connection.
when trying to connect with a long cable (20 meters) have no connect to the Internet and there is no indication lihgt of the connection at the cable input in the modem,  when i connect the same cable to my old router it works fine !!!!!
Another point - I entered the router settings and did not give me access to WAN settings. Why???

Thanks
Ofer

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 8

Re: R7000 won't connect to modem

What's the modem?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 8
roshaked
Aspirant

Re: R7000 won't connect to modem

Hi
It is from our local isp call sagemcom model F@st 3284.
Thanks
Message 3 of 8

Re: R7000 won't connect to modem

One of these?

 

Residential gateway Fast 3284 | Sagemcom

 

That is a modem/router. Look at all those LAN ports on the back

 

I can't see how the length of the LAN cable will influence things, but you have two competing routers on the network.

 

That could explain why you can't get access to WAN settings.

 

You can either put the modem into modem only (bridge) mode, if that is possible, or use the R7000 as a wired access point.

 

Read the bit Use the Router as a Wireless Access Point in the manual.

 

>>>> R7000 | Product | Support | NETGEAR <<<<

 

You could even use the R7000 is a wifi repeater. Look for Set Up a Wireless Distribution System in the manual.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 8
roshaked
Aspirant

Re: R7000 won't connect to modem

thank u

will call them tommorow and ask to set it as amodem only.

Message 5 of 8

Re: R7000 won't connect to modem

It may not be something that they control.

 

Often these are down to settings in your local configuration.

 

Some modems from ISPs don't even offer this feature. Mine doesn't, but it is a DSL modem.

 

Ask them how to get your modem to work with a third party router.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 8
roshaked
Aspirant

Re: R7000 won't connect to modem

As far as i know they can set it as amodem only.
Message 7 of 8

Re: R7000 won't connect to modem

Great. That wasn't obvious from a cursory look at the manual.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 8
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