Orbi WiFi 7 RBE973
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Re: R7000

707lineman
Aspirant

R7000 AP Mode Can't reach admin panel after modem change

So my setup before I changed it had a Arris Cable modem from Suddenlink, a AC1900 Router for wifi (Wifi was turned off on the Arris Modem)  I connected a cat5 from the port of the modem to the "internet" port of the AC1900.  I was able to connect wirelessly to the AC1900 and be able to access both the router and the modem (192.168.1.1 and 192.168.0.1)  I recently changed from wireless to hardwired on my gaming tower,  Which I ran directly to the modem.  Now I cannot access the AC1900 either between 192.168.1.1 or routerlogin.net.  I have the router set at 192.168.1.1 due to some devices needing to be in that ip range.  I cannot change the settings of the modem as it's locked from the provider.

 

Baciscally I need help getthing access to the AC1900 while hardwired into the modem.  

 

Modem 192.168.0.1

AC1900 192.168.1.1

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 17

Accepted Solutions
sktn77a
Virtuoso

Re: R7000

Try a factory reset on the router.  Reset the modem also.  Then disconnect the wired connection between the router and your gamer and see if it still connects the old way.  It should work the way you have it but sounds like something wierd is going on.

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Message 4 of 17

All Replies
sktn77a
Virtuoso

Re: R7000

Have you tried resetting the router?

Message 2 of 17
707lineman
Aspirant

Re: R7000

Yes, not a factory reset but a soft reset

 

Message 3 of 17
sktn77a
Virtuoso

Re: R7000

Try a factory reset on the router.  Reset the modem also.  Then disconnect the wired connection between the router and your gamer and see if it still connects the old way.  It should work the way you have it but sounds like something wierd is going on.

Message 4 of 17
707lineman
Aspirant

Re: R7000

I changed the AC1900 over to 192.168.0.104  It works now.  I have to change the other devices to that ip range which might not be possible.  Thanks for the help

Message 5 of 17
antinode
Guru

Re: R7000

> [...] a AC1900 Router [...]

   "AC1900" is a speed, not a model number.  Ever helpful, Netgear product
packaging emphasizes speeds like "AC1900", but that's not the model
identifier.

> I recently changed from wireless to hardwired on my gaming tower,
> Which I ran directly to the modem.

   Why to the "modem"(+router), and not to the R7000?  ("my gaming
tower" is not a very detailed description of anything.  Windows?)

> [...] I cannot change the settings of the modem as it's locked from
> the provider.

   Then you may be out of luck.  The router in the (unspecified) "Arris
Cable modem"(+router) likely needs an explicit static route if you want
it to direct any traffic to the R7000 for the 192.168.1.* subnet, which
is normally a private/non-routed address range.

   Normally, the (unspecified) "Arris Cable modem"(+router) would send
any message for a subnet other than its own (192.168.0.*) out its WAN
port, not to any device on its own LAN like (the WAN/Internet port on)
the R7000, which would not help you, but, because the destination
address in question is a non-routed one (192.168.1.1), the Arris router
most likely discards it entirely.


> Try a factory reset on the router.

   Not an action which would be likely to establish the required route.

Message 6 of 17
707lineman
Aspirant

Re: R7000

I just got the worst headache trying to read that Antinode,  might want to clean up how you respond to people.  I got it working 

Message 7 of 17
sktn77a
Virtuoso

Re: R7000

 

Great.  Not sure why that worked, though.

 

 

Message 8 of 17
707lineman
Aspirant

Re: R7000

I changed the IP of the R7000 to match the range of the modem (192.168.0.X)  I just have to get the wallpanels and security system's IP's changed which is a pain in the butt as they like the 192.168.1.X range

Message 9 of 17
sktn77a
Virtuoso

Re: R7000

Ah, OK.

 

 

Message 10 of 17
antinode
Guru

Re: R7000

> I just got the worst headache trying to read that Antinode,  might
> want to clean up how you respond to people.  I got it working

   Not much useful information there.  Was something unclear?

> I changed the IP of the R7000 to match the range of the modem
> (192.168.0.X) [...]

> Ah, OK.

   Not really.

   If you want to make the R7000 into a wireless access point for the
(unspecified) "Arris Cable modem"(+router), which is what you may almost
have done, then you should go the whole way (and do it right).  The
R7000 User Manual shows how.

   A potential problem with simply changing the LAN address of the R7000
is that it may still be running a DHCP server, which could easily
conflict with the DHCP server on the Arris (modem+)router, leading to
confusion all around.

Message 11 of 17
707lineman
Aspirant

Re: R7000

DHCP has been disabled on the R700

 

Message 12 of 17
sktn77a
Virtuoso

Re: R7000

Ah, OK, so you are using the R7000 as a switch and an access point.

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 13 of 17
707lineman
Aspirant

Re: R7000

No, Modem is basically the switch,  R7000 is just the access point

Message 14 of 17
antinode
Guru

Re: R7000

> DHCP has been disabled on the R700[0]

   Better.  Why not simply (ADVANCED > Advanced Setup > Wireless AP)
"Enable AP Mode"?  Manually putting the WAN and LAN sides of the R7000
on the same subnet seems like asking for trouble.

> Ah, OK, so you are using the R7000 as a switch and an access point.

> No, Modem is basically the switch,  R7000 is just the access point

   "Modem" is a modem+router, with a switch.  The R7000 is (or could be)
a wireless access point with a switch.  If you don't plug anything into
it, then the switch may go unused, but it's there.

Message 15 of 17
707lineman
Aspirant

Re: R7000

I'm well aware of that,  I don't need the switch funtion of the AP as that's what I'm using the modem for.  

Message 16 of 17

Re: R7000


@707lineman wrote:

I just got the worst headache trying to read that Antinode,  might want to clean up how you respond to people.  I got it working 


If you mean that wonky formatting, with "chevrons" rather than quotes, it does make it hard to read messages.

 

But to be fair to people who have not learned how to use the Quote button, and where to find the HTML toggle, the forum software does some funky stuff when it comes to word wrapping. I see too many messages that break the margins. I don't think that is user error.

 

Was it setting the IP address that made things work for you? You could help later victims by flagging your explanation as Solved. That makes it easier for people to home in on solutions,

Message 17 of 17
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